We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Long term business stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Candlewood Suites Apex Raleigh Area
Ranked #2 of 6 Hotels in Apex
Washington, United Kingdom
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Long term business stay”
Reviewed 14 May 2012

Booked into this hotel with my husband on business. I stayed one week and he will be staying overall for nearly a month. Staff are very accommodating and pleasant. Laundry is free. The only downside which I found a little difficult to understand was that housekeeping is only once a week. If you ask for extras, i.e. bathroom toiletries they will give you more at reception. There is a wonderful patio/gazebo facility at the side of the building with a bbq and full gas supplied for you to cook your own meals. There is a shop with numerous items to either add to your bill or pay cash at reception or in the slot available. There is also a well equiped gym.

Room Tip: It does front onto a four lane highway, so a request for rooms at back could be better option.
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KathyWFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

50 reviews from our community

Traveller rating
    24
    14
    7
    2
    3
See reviews for
15
8
7
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Wilmington
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 March 2012

When I checked in, the clerk made it very clear that they didn't want us there. Apparently, they cater to long-term stays (no mention of that on their websites or materials), and were unhappy that I had booked only one night. The clerk then went to great lengths to explain that they are an extended stay facility and three times answered the phone and took reservations while I was waiting, and I had to ask him if we were finished. He waved me away and said, "We're good."
Apparently, we weren't "good," because the clerk never finished checking me in. I found this out the next day when I checked out, and they had no record of me being in the building. The AM clerk then took 20 minutes to check us in and then back out again, even though I told her I was going to be late for my appointment. She just kept saying "bear with me." I think I've bourne enough. Frankly, they should have comped the room since it was their mistake and because my stay was such a burden for them. I'll make sure not to darken their door again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Carkit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Candlewood Suites Apex Raleigh Area, responded to this review, 26 March 2012
CarkIt,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Thank you.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 January 2012

I had to stay at this Hotel for a night due to my house getting something done to it and the Staff was EXCELLENT. They were SO friendly and accomidating. The manager Henry was such a swell guy and I would DEFINATELY go back and stay again or HIGHLY reccomend this place to out of town visitors.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerville, South Carolina
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 October 2011

The bed and room were comfortable and quite, the staff was eager to please. We had everything we needed!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnnaHansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly Springs, NC
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 September 2011

My elderly parents live with us and sometimes my wife and I just need some time alone together. We decided to visit the Candlewood Suites in nearby Apex. It was great as we were able to bring drinks and snacks to keep in the refrigerator, watch DVDs and just unwind.

The hotel is like new, the staff was very friendly and helpful. We saw a lot of other happy guests that come for the week to work at local construction projects. Though we didn't need nor use them, the business services, workout room and other ammenities looked first rate.

We did avail ourselves of their free DVD library.

Room Tip: Anything on the 2nd floor or above affords good privacy.
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank TeddyC52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delaware
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 August 2011

Overall, I have nothing bad to say about the facility. I just think it could be taken care of a little bit better. It was a pretty good price for the area as well. I usually stay at the Holiday Inn next door, but the Candlewood was a little cheaper, but there is a difference. Same company, different brand. I would stay here agin. It's clean, safe and everyone I dealt with was very friendly.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank buchanan913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greece, New York
Level Contributor
110 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 August 2011

Clean, nice, great sleep quality. very very nice nothing bad to say about this hotel one of the best.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Bluelion137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Apex
0.2 km away
Holiday Inn Express Apex/Raleigh
0.7 km away
Comfort Inn Apex
Comfort Inn Apex
#3 of 6 in Apex
53 reviews
4.1 km away
Homewood Suites by Hilton Raleigh/Cary
Show Prices
Show Prices
Show Prices
5.6 km away
La Quinta Inn & Suites Raleigh Cary
9.1 km away
Hampton Inn & Suites Holly Springs
5.5 km away
Comfort Suites Regency Park
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Apex Raleigh Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Apex Raleigh Area

Property: Candlewood Suites Apex Raleigh Area
Address: 1005 Marco Dr, Apex, NC 27502-1875
Phone Number:
Region: United States > North Carolina > Apex
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Apex
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Apex Raleigh Area 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
A refreshed, comfortable hotel with friendly service. It’s the perfect place for the business or leisure traveler to kick back, relax, and be yourself. Ideal for your extended stay and welcoming to all travel needs. At Candlewood Suites Apex Raleigh, we put the amenities where they really count – in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Enjoy all the Comforts of Home as you unpack and settle in. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Priceline, TripOnline SA, Travelocity.ca, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Candlewood Suites Apex Raleigh Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Apex Raleigh Area Hotel Apex

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing