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“Great Hospitality! Hotel needs help.”

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Holiday Inn Express Anderson
Ranked #13 of 27 Hotels in Anderson
Reviewed 21 December 2013 via mobile

I review a lot of Hotels, one thing I look for is 3 P's.

Property Condition and Safety
Personality and hospitality of Hotel Staff.
Price.

The staff were very friendly which was a plus.

However, property needs to be worked on more stains on wall. loose power socket wife was afraid to plug in her cell charger.

Mold in bathroom. Wallpaper buckling and cracking.

Safety concerned me when I look up and back up battery was removed from fire detector.

And loose electrical plug concerned me too. Owners need to work on the property.

Staff was friendly and price was about 10 bucks less that others. Not bad place to stay but they need to fix these important issues.

Stayed: December 2013
Thank necrosys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andexGM, Manager at Holiday Inn Express Anderson, responded to this reviewResponded 26 December 2013

Dear Necrosys,
Thank you for taking the time to post a review of our property. It is very important to us that our guests feel comfortable and welcomed when staying at our property. I apologize for the deficiencies in your room. However, I am happy to tell you that the hotel will be updating it's room furniture, carpet, and wallpaper in the coming weeks. In the interim, we will be more vigilant in catching these errors before our guests do. Please contact us at this email address - we'd like the opportunity to rectify your experience at our property: holidayinnexpress27@gmail.com

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46 - 52 of 86 reviews

Reviewed 20 August 2013

Stayed here one night and chose it for proximity to I85 and because I am Priority Club member. Checked in and proceeded to room only to find that it was still being cleaned. Waited about 15 minutes and they were finished. Room and breakfast were as expected, nothing fancy.

  • Stayed: July 2013, travelled solo
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1  Thank P-40_Warhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Anderson, responded to this reviewResponded 11 September 2013

Dear P-40_Warhawk,

Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apologize your room was not ready when you checked in. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed 20 August 2013 via mobile

It's just down the road from the Clemson, SC and far less expensive. The rooms were very nice. Well appointed and clean. The towels were perfect. I like nice linens. They were sold out of king rooms so the 2 queens were fine. The breakfast was hot and they had a very handy pancake maker. Easier to use than a standard waffle iron found in most hotel breakfast areas. We were very satisfied with our stay of one night. It did not break our wallets and it did not feel said we had entered a crime scene as we had experienced earlier in the evening. Glad they had this one last room. It made my evening.

  • Stayed: August 2013
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Thank poodlesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

We stayed at the Holiday Inn express for 2 nights. Easy to get to off I-85. It was clean but started to get dated. We used hot wire to get the hotel...great rate. Next time I would stay closer to Anderson. The great rate help to over looked the dating of the hotel.

Stayed: June 2013, travelled as a couple
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Anderson, responded to this reviewResponded 25 June 2013

Dear Joe B,

Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment.

Sincerely,

Krysllin G
Case Manager
IHGCare

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Reviewed 26 April 2013

Our 17U basketball team from Jax, FL stayed at this hotel while in town for a tournament at Clemson. We arrived late Friday night and Kimberly took excellent care of us during the check in process. The rooms were clean and the beds were very comfortable. The hot breakfast buffet hit the spot! A special thanks to Dharmesh who went above and beyond to provide extraordinary customer service during out stay! We will stay here again when we're in this area.

  • Stayed: April 2013
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Thank Lgwms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

This is a typical hotel - nothing fancy- but clean and the staff was friendly. Breakfast was good and we found it to be quiet. Very comfortable beds. Close to interstate, Newspring Church, Anderson University.

  • Stayed: February 2013, travelled with family
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Thank rsllhiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2013

The staff was very friendly,especially. Mrs. Catherine who work in breakfast. The rooms was clean.I always enjoy my stay here.the front desk was helpful and nice. The overall staff that work was nice while I was there

  • Stayed: April 2013
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Thank shawnta00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Anderson

Address: 410 Alliance Pkwy, Anderson, SC 29621-7661
Phone Number:
Region: United States > South Carolina > Anderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 27 Hotels in Anderson
Price Range: $124 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Anderson 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Holiday Inn Express of Anderson, a hotel in Anderson, SC provides a modern, clean, upscale atmosphere, excellent location and services that you need. Our hotel in Anderson, SC offers high-speed wireless Internet access, deluxe hot breakfast, free local phone calls, Flatscreen TVs with HBO, and complimentary daily newspapers. We also offer an outdoor pool (seasonal), fitness center, business center, and meeting room that accommodates up to 25 people. This beautiful hotel off of I-85 at exit 27 on Highway 81 is convenient to everything in Anderson. Our six-county region has something for everyone from cosmopolitan downtown Anderson to the scenic solitude of mountain trails and the vast tranquil beauty of Lake Hartwell (home to pro fishing tournaments). Nearby companies: Walgreen's Distribution Center, Bosch, Duke Power, Owens Corning, Milliken, and Michellin. Universities Nearby: Clemson University, Anderson University, Tri County Tech College Medical: AnMed Hospital, About Face, Bearwood Plastic Surgery. Affordable rates, unbeatable value, warm friendly staff and all the comfort you have come to expect from a Holiday Inn Express are just a few of the reasons why our guests enjoy staying at the Holiday Inn Express Anderson, SC! ... more   less 
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Also Known As:
Holiday Inn Express Anderson Hotel Anderson
Holiday Inn Anderson
Anderson Holiday Inn

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