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Savings alert! 11% below average rates

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Reviews (429)
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Reviewed May 18, 2017

Clean, safe, Functional accommodation without frills. Room was extremely small - wouild have been confining for one person, not to mention two grown men. Space woulde ahve been much better allocated without divison of rooms into a "suite". "Living room" was smaller than most hotel closets! Check-in was efficient, personnel very friendly. Breakfast was satisfactory. Accommodation did not seem to measure up to the neighborhood in Addison. Basic/functional/utilitarian rather than comfortable/ indulgent/ i-nviting.

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank W8193CNjamess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded May 28, 2017

W8193CNjamess,

Thank You for your stay. May I suggest if you stay with us again to try a room with 1 King bed or a room with 2 Queen beds. These don't have a bedroom division and seem much larger. You would probably be very comfortable in either of those rooms. We are happy you enjoyed your stay except for the size of the room. Hope you come back to see us again.

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Reviewed May 17, 2017

Room was okay, but desk clerk deliberately substituted my wyndham number for a brand new one so he could get points for himself. Took me a great deal of time to get the second, unwanted membership number erasesd. I had specifically given him my number and he lied and put in another so he could benfit an in corporation promotion.

  • Stayed: May 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank H Winston H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded May 28, 2017

Winston H,

We are sorry you had a problem with your rewards number. I am not sure why the desk clerk put in a different one when you had given him yours. We don't have any promotions for our employees to get points so I am sure this wasn't the reason he put another number in. I am glad you finally got things straightened out and our desk clerk has been retrained on this matter.

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Reviewed May 6, 2017

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded May 8, 2017

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Reviewed April 25, 2017

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded April 30, 2017

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Reviewed April 20, 2017

I was in town for a few nights for a multiday meeting. Rooms were clean and comfortable, especial for the price. I did not really use the kitchenette but it seemed nice. It is a little nitpicky but the refrigerator compressor and AC fan were a little loud, but not enough to keep you up at night. This could be a nice spot to stay for a couple of week, a good number of restaurants in walking/ short drive distance.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank christopherlL7113JJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded April 24, 2017

christopherlL7113JJ,

Thank You for your stay with us. I'm sorry for the loudness of the refrigerator and AC. We will look into this issue to get that fixed. We look forward to seeing you again.

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