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All reviews dog park front desk fire pit rooms are clean great customer service business trip great room would stay here again housekeeping staff comfortable bed convenient location nice area fitness center staying at this hotel easy access home away from home bistro
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8 - 13 of 247 reviews
Reviewed September 5, 2018

Amazing place, fantastic customer services. We hosted our guests for our wedding at this hotel. Lea and Hengame have been extremely helpful. Our guests travelled from outside the country and stayed here for 4 night and felt like home. Hotel is very clean and so are the rooms. Wish there were 10 stars I could give to the staff. Staff went out of their way to accommodate our requests for Shuttle service to the Wedding venue.

Room tip: Clean and quitter rooms
Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Tweety A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabbyMinton, Front Office Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded September 5, 2018

Good Afternoon!

On behalf of the entire staff, we would like to thank you for your review in regards to your recent stay. It is with your response that we are able to continue improving and providing an excellent guest experience. Out of all of the lodging options in the Addison area, we truly appreciate being your selection. We look forward to seeing you the next time your travels bring you to Addison!

Have an excellent day!

Gabby Minton
Front Office Supervisor
Courtyard Dallas Addison Midway

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2018 via mobile

I love the feel of this hotel. It reminds me of the newly built hotels in your hip. Everything is built very intentionally, Clean and modern. No wasted space. The rooms are fantastically clean. Lots of inviting public space in arrival area.

Only downside is that it’s up on a hill in Addison with no real amenities with an walking distance. But if you have a car you will be fine.

I love properties like this!!

Date of stay: August 2018
Trip type: Travelled on business
Thank Dianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabbyMinton, Front Office Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded August 14, 2018

Good Afternoon!

On behalf of the entire staff, we would like to thank you for your review in regards to your recent stay. It is with your response that we are able to continue improving and providing an excellent guest experience. Out of all of the lodging options in the Addison area, we truly appreciate being your selection. We look forward to seeing you the next time your travels bring you to Addison!

Have an excellent day!

Gabby Minton
Front Office Supervisor
Courtyard Dallas Addison Midway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2018

I've stayed at this hotel about a dozen times over the past two years, for business. Staff is fantastic, and the location is great. The Bistro offers good meal choices without the need to leave the property. Staff like Jairo and Dulce ensure that I'll continue to stay at this facility.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank d0sb0urne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabbyMinton, Front Office Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded August 14, 2018

Good Afternoon!

On behalf of the entire staff, we would like to thank you for your review in regards to your recent stay. It is with your response that we are able to continue improving and providing an excellent guest experience. Out of all of the lodging options in the Addison area, we truly appreciate being your selection. We look forward to seeing you the next time your travels bring you to Addison!

Have an excellent day!

Gabby Minton
Front Office Supervisor
Courtyard Dallas Addison Midway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 25, 2018

The room was satisfactory in every way but what made my trip fantastic was the service the staff provided. Due to some time zone and communication issues my family had missed breakfast. Juan and Lien were able to help us out with that and get us back on track to make the most of the little time we had in Dallas.

We were in town to say our goodbye's to a family member who was battling cancer. It may have been a small thing to Juan and Lien but it meant a lot to us. Given our rush I doubt they were thanked properly, so I hope this belated "Thank You" gets back to them eventually.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank R W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabbyMinton, Front Office Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded August 2, 2018

Good Morning!

On behalf of the entire staff, we would like to thank you for your review in regards to your recent stay. It is with your response that we are able to continue improving and providing an excellent guest experience. Out of all of the lodging options in the Addison area, we truly appreciate being your selection. We look forward to seeing you the next time your travels bring you to Addison!

Have an excellent day!

Gabby Minton
Front Office Supervisor
Courtyard Dallas Addison Midway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 10, 2018 via mobile

I ubered to the wrong courtyard by mistake and GABBY MINTON, graciously offered to take me to the other Marriott!!!
Exceptional customer service is a lost art, Marriott, you are luck to have Gabby on your team!!!

Date of stay: July 2018
Trip type: Travelled on business
Thank catbrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabbyMinton, Front Office Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded July 11, 2018

Good Morning!

On behalf of the entire staff, we would like to thank you for your review in regards to your recent stay. It is with your response that we are able to continue improving and providing an excellent guest experience. Out of all of the lodging options in the Addison area, we truly appreciate being your selection. We look forward to seeing you the next time your travels bring you to Addison!

Have an excellent day!

Gabby Minton
Front Office Supervisor
Courtyard Dallas Addison Midway

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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