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“Bisquit Quality...update to an ongoing issue for 18 months”
Review of Cracker Barrel

Cracker Barrel
Ranked #89 of 250 Restaurants in Allen
Restaurant details
Reviewed September 13, 2017

We've eaten at CB for decades and about 18 mos. ago the biscuits started a downward spiral in size and quality. It seems as though the thickness has been reduced by 50%, with the historical taste taking a nose-dive as well. I've passed this along to each store as a courtesy with waitresses, clerks, and management. The standard response would always be they must have someone new making the once famous biscuits. Even CB Hdqs. provides the same canned response. I find it hard to understand how we continue to experience the same continuing reduction of quality without finding any stores with the "old way" biscuits. Has CHQ's made a decision to reduce costs and are not willing provide a more truthful answer other than "it must be the new people who are responsible"? CB is a GIANT in my eyes that must make financial decisions every day to contain costs...but "Penny-wise and Pound-foolish" could very well apply in this situation.

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Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 58 reviews

Reviewed August 27, 2017

They never disappoint the food is always good and the people are always nice.I had the chicken fried chicken with fried okra and mashed potatoes sooooo good.

Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 14, 2017 via mobile

Great food and awesome waitress!! Catera was professional, courteous, and friendly. Best waitress we have ever had in all the Cracker Barrel's we have eaten in over the years. She should receive a raise!

Thank lkbridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 6, 2017 via mobile

We came here to eat long time ago when they opened, our server kept forgetting what we ask & when she remembered and brought them, she looked at us as if we're asking too much. We didn't come anymore until today July 2017 & see how it is. Different server, also forgetful. Hubby ordered two eggs & 2 sausages. Came with 1 egg & 1 sausage split in 1/2. When he mentioned he ordered 2 sausages, the server said, u have two. Hubby said, this is only 1 sausage split in half. The server said, "that's right, u get one split in half and u get two. That's how we do it here". My order supposed to came with biscuits or sourdough toast, neither came with my order.

Thank Nylarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 26, 2017

There is no doubt the food is good, but not worth a 45 minute wait in Texas heat. The restaurant needs more seating. If you can eat there without a wait....you will love the home cooked hearty breakfast!

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    • Food
Thank Wendy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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