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Reviewed April 29, 2018

We made reservations months in advance and looked forward to our visit. Once we arrived we found that the Deluxe Queen Suite was really a small twin bed room. Unfortunately my mate needed a shower with bars as she was handicapped and needed support when in the shower or tub (which didn't exist). We were disappointed to say the least and worried that we were stuck there for the 5 days. That's when I ran in to JENNIFER, the property manager and told her our dismay with the room and the needed handicap support. She agreed fully and apologized over and over. She was a breath of fresh air when she said she would refund the remaining days and she did so hours later. I was expecting an argument and having to contact my credit card service to stop any payment, but I didn't have too. That's great customer service.
NOW, what they are doing is upgrading all the rooms one at a time with flat screen TV's, queen beds and other upgrades. So if you want a quaint stay with a rustic authentic TEXAS feeling, stay here. Its convenient to the center of town and other than the train coming though in the morning, it's pretty quiet. Thank you Jennifer.

Room tip: They are all the same
Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
1  Thank BarkingBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntelodgeLodge, Owner at Antelope Lodge, responded to this reviewResponded April 30, 2018

Hi BarkingBill,

The Lodge is under renovations so we definitely apologize for the inconvenience and of course we really appreciate your understanding. We have a local craftsman, who just started building custom beds, so within the next three months we'll have all new handmade beds, which will be exciting. In addition to the beds we are planning to create more custom designed furniture and start remodeling the kitchens this summer along with improvements throughout this historic motor court hotel.

Best,

Antelope Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2018

1950's style cabins (adobe? Concrete?)with porches and kitchens, baths remodeled...fun and nostalgic and CHEAP! Staff is delightful! Ice provided on request. Fridges and microwaves in rooms, free Wi-Fi!

Room tip: Maybe get a single cabin if possible...mine was a double unit bldg. but fun and quiet.
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntelodgeLodge, Owner at Antelope Lodge, responded to this reviewResponded January 31, 2018

Mike,

It was great having you at the Lodge! We are hard at work on renovations and upgrades to the rooms, so next time you come it will be even better.

Safe Travels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2018
Google Translation

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC