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“OK, but slightly disappointed!”

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Holiday Inn Express & Suites Arlington
Ranked #29 of 62 Hotels in Arlington
Reviewed 27 February 2012

Having just checked out of the Crowne Plaza, i was a little disappointed by this Hotel as it seem to need a bit of a make over. That said it was $60 cheaper!! Didn't get to try the breakfast or the Managers entertainment which others have commented on! The Wireless Internet was also less than satifactory. My room was above reception and I had to go and sit on the Stairs in order Connect. Also the Gym needed a clean and one of the Treadmills was out of action and the other one would cut out after 2 mins!

  • Stayed: February 2012, travelled on business
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Thank grahamtobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXARL, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 10 June 2012

Hi grahamtobin:

Thank you for your feedback and our apologies for not meeting your expectations. We are pleased to announce current upgrades that are being completed in the public areas and guest rooms. To address your issues, I have listed out our responses and action items:

- Our Internet provides ample bandwidth for each guest. That being said, please be sure to notify of any issues as many are related to connectivity to the particular unit.
- We are pleased to announce a new Precor and Treadmill for the Fitness Center, arriving the first week of July.

I believe if you visit us now, you will be more than pleased with the changes at the property. As always, our staff of certified tourism ambassadors will assist in any way possible!

Regards,

Guest Services

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138 - 144 of 181 reviews

Reviewed 14 January 2012

I had to stay overnight unexpectedly because of an overbooked flight. Gina and Meghan that helped us get to the hotel and get checked in were great. THey worked so wonderfully together to expedite the process and get us quickly checked in and with the essentials that we needed for an unexpected night. Hotel was clean and comfortable and I can say nothing negative about it!
Thank you!

  • Stayed: January 2012, travelled on business
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Thank Aprylf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXARL, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 10 June 2012

Hello Aprylf:

Thank you very much for the kind words. We are pleased that are team was able to assist you during an unexpected stay to say the least! We hope that you made it home safely and hope that you will choose to visit us in the near future.

Gina and Megan have been recognized for going above and beyond!

Regards,

Guest Services

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Reviewed 3 November 2011

We stayed at the Holiday Innn Express & Suites in Arlington for the World Series games. So with that in mind and having done my research with all of the other hotels in the area the price was very good. The room was a good size and the bathroom is a good size. There is a microwave and a mini refrigerator in the room which was very nice to have. They offer a good breakfast in the morning that consist of: eggs, sausage, gravy, toast, cereal, muffins, bagels and a few other things. This hotel is also within the trolley area that will take you to the ballpark or six flags so it is a great location! The hotel as a whole needs to be updated but the beds were good and the rooms were clean which made our stay very enjoyable.

  • Stayed: October 2011, travelled with family
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Thank belle7001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXARL, Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 1 December 2011

Thank you for your comments regarding your stay at our hotel. I am glad you got to enjoy our wonderful breakfast and use the trolley for the games, which lets you avoid parking and traffic for the events. Please let me know next time you are visiting as I would love the chance to meet you.

Thanks!

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Reviewed 31 October 2011

We stayed here because it was close to Dallas Cowboys stadium and Six Flags. It was about a 20 min walk to Cowboys stadium and 10-15 mins to Six Flags. It was faster to walk then to drive and park and deal with traffic. The hotel is older, but it was clean and the staff was friendly. The breakfast was well stocked. We would stay here again for a sporting event or Six Flags, but not for a vacation spot.

  • Stayed: October 2011, travelled as a couple
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1  Thank kpetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXARL, Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 1 December 2011

Thank you for your comments regarding your stay with us. We strive to be the most friendly staff you will ever encounter! We hope to meet all of your expectations and needs.

Thanks!

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Reviewed 23 September 2011

Stayed here with my kids when we went to six flags. It was a perfect hotel. Easy to find, very well maintained.

Staff was so friendly and easy to work with. The breakfast in the morning was a nice plus that made it easy for us.

Location is awesome also. So close to the amusement park, and if you are a Cowboys or Rangers fan, the stadiums are right there.

  • Stayed: September 2011, travelled with family
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Thank LAX-EXT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 20 November 2013

Thank you

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Reviewed 21 September 2011

the front desk staff were great but as for the quality of the room it was not worth the $99 a night that i paid!! when i walked into the room i was very surprised to see that it looked like a $40-$50 room! earlier that morning i had checked out of a holiday inn express in another part of the dfw area and it was excellent but this one was maybe worth $50 but damn sure not $99!!! NEVER AGAIN! THAT WAS A VERY EXPENSIVE MISTAKE TO LEARN FROM!!!

  • Stayed: September 2011, travelled as a couple
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Thank lynda r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 31 December 2013

We are sorry we did not meet your expectations during your stay. We hope to have you back in the future to give us a second chance.

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Reviewed 19 September 2011

We have just returned from a weekend at Holiday Inn Express. The staff was great and the General Manager Mr. Ryan Smith pulled out all of the stops to make sure that our stay was the best. We got the best directions to most anywhere we were going in the Arlington area. The breakfast buffet was top notch with everything clean. There was a great assortment of breakfast items with the best cinammon rolls and coffe around. We look forward to our next stay. Best wishes to Mr. Smith and the staff for their hospitality. Keep up the good work!

  • Stayed: September 2011
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Thank judgemanHouston_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Guest Relations Manager at Holiday Inn Express & Suites Arlington, responded to this reviewResponded 31 December 2013

Thank you for the positive feedback. I'll be sure to share it with the staff.

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Additional Information about Holiday Inn Express & Suites Arlington

Address: 2451 E Randol Mill Rd, Arlington, TX 76011-6334
Phone Number:
Region: United States > Texas > Arlington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 62 Hotels in Arlington
Price Range: $136 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Arlington 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Holiday Inn Express offers the best price and location of any hotel in Arlington TX. Contact us today to stay at our affordable hotel, located near Six Flags, Rangers Ballpark and Cowboys Stadium! ... more   less 
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Also Known As:
Holiday Inn Express And Suites Arlington, Tx
Holiday Inn Express & Suites Arlington, Tx Hotel Arlington
Holiday Inn Arlington
Arlington Holiday Inn

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