We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Birthday dinner”

The Cheesecake Factory
Ranked #1 of 23 Dessert in Arlington
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed August 10, 2018 via mobile

Went here to celebrate my brother's birthday and it was really good. Had the 'smokehouse bbq burger' with fries and a salad, iced tea and with a fresh strawberry cheesecake to go. The food was delicious and the service was phenomenal. Will definitely be going again!

Thank Meghan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 14, 2018

Hi Meghan, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (181)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 181 reviews

Reviewed August 5, 2018

The food is quite good here, though a little pricey. Service is slow and the waitress just came to the table a couple of times during the meal. We had to ask for her twice. This was a birthday lunch, and we all ordered the low carb cheesecake for dessert. But the waitress said they were out. It's kind of surprising a restaurant named after cheesecake doesn't even know how to keep an adequate supply on hand.

    • Value
    • Service
    • Food
Thank JohnBradey2778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 6, 2018

We are so sorry for this disappointing experience with us, John! You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2018 via mobile

Arrived on a Wednesday night after 7 pm. It was busy and waited around 15 minutes, which didn’t bother us. It took our waiter over seven minutes to greet us even though I saw him numerous times before at nearby tables. He could not handle any type of rush and shouldn’t be serving during dinner. We sat for at least 15-20 minutes after we were finished (we needed our check and boxes) before he checked on us. My husband, who never complains at restaurants, was ready to get up and leave. I knew then this was really BAD service. The server didn’t even offer us the cheesecake menu. We went to the takeout register instead. Once again, the two people there ignored us for five minutes. The manager should definitely retrain the staff. Food was good, which is why we like this restaurant. Next time I will make sure I choose one closer to home.

Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 23, 2018

Hi Jean. We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 15, 2018

This is a great place to go eat. The food and service was good and the atmosphere makes this a fun place to hang out. The food portions are large, however so is the price. If your on a budget, try splitting a meal and enjoy one of the many different types of cheesecakes afterwards. The menu has a large selection of dishes to choose from. You are sure to find something here you will like. They have a full service bar if you are looking for a drink. When the weather is nice you can sit out on the patio and enjoy your meal. The only negative thing I have is how close some of tables are. It's hard to have a private conversation because your neighbor is only a couple of feet away.

    • Value
    • Service
    • Food
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded July 17, 2018

Thanks for your feedback,Greg! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Next time, if you are unhappy with where you are seated, please let our managers know so we can do our best to make it right while you are still dining with us! Thanks again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 25, 2018

This place has the best egg plant parm and the lunch serving was 2 pieces which were huge. The avocado egg rolls are out of this world. Great service!

    • Value
    • Service
    • Food
Thank Suzanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded June 28, 2018

Hi Suzanne. Thank you for your review. We're glad to hear you enjoyed your meal and we look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed The Cheesecake Factory also viewed

 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing