We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Dated but great service, middle of nowhere!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Austin South
Ranked #85 of 199 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Dated but great service, middle of nowhere!”
4 of 5 bubbles Reviewed 20 September 2011

Ask for a room away from the highway side. It is so loud all night. Also the auto temp regulator turns on the fan periodically, and it is so loud also, then it stops. Then it starts. Stops. Starts. But the folks w ho work here are awesome. If I could stay downtown, I would do that!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

181 reviews from our community

Traveller rating
    86
    59
    24
    6
    6
See reviews for
58
22
14
63
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
georgia
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 24 August 2011

I am a Marriott platinum member and stayed here with my team (normally stay at Full Service Marriott nearby) but although rooms need updating(same furniture as was here 5 yrs ago) rooms are clean and comfortable. A/C was great in the two weeks I was in Austin temps were 105-109 and I was able to keep room comfortable. They did upgrade TVs on my 10th day to newer 32" LCDs. This is a pet (Dog) friendly hotel and I was foutunate enough to be on the dog floor but I like dogs.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irscoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 July 2011

Staff=top knotch friendly, #1 in customer service! Always above and beyond (I travel often & usually stay at Holiday Inn)
Amentities=pool was a bit small, but was always clean and stocked w clean towels.
Breakfast & Social hour= welcoming and perfect way to begin and end our day. Mark was awesome and tentative to our children's request.
Location= easy access to interstate.
Friends paid >$2200 for a house rental during our week here and came to visit us

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank navychief2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owings Mills, Maryland
Level Contributor
152 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 bubbles Reviewed 25 February 2011

As a Marriott Platinum I have gotten accustomed to quality properties however this isn't one of them. Carpet, furniture and towels are tired and old. Gives an appearance of unclean...even if it is. Cheap on amenities like toilet paper, tissue paper and towels.The check in guys was very nice but they need to renovate here badly. I do think I have a higher standard and this may be fine for some but this to me doesn't fit Marriott's image.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank matthewedward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanPlain, General Manager at Residence Inn Austin South, responded to this review, 31 May 2011
Thank you for taking the time to leave a comment on our hotel. I am sorry that the condition of our facilities did not live up to your expectation. We are scheduled for a full renovation starting in December 2011, and would love it if you would come and visit us again after completion.

Sincerely,
Ryan Plain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jupiter, Florida
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 January 2011

I am an admitted Marriott loyalist but am willing to take them to task when necessary. My one day stay recently was very pleasant primarily because of the staff. They are professional and willing to help beyond what is needed. Definitely will stay here again. Now, a few quibbles: The televisions need to be updated and the hotel does show its age in spots. An earlier review complained of lack of cleanliness and lumpy beds. I have no complaints about either. I do a bed bug check before I accept a room and the mattress is a pillow top that appears new.
One of my pet peeves with Marriott is inconsistent wifi. It worked well here.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suncoastrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater, Minnesota
2 reviews
5 of 5 bubbles Reviewed 12 October 2010

We spent a long weekend in Austin for a wedding and had some extra time to check out the city. The hotel location is great! It is very close to all the restaurants and nightclubs plus it's just a few blocks from the river with walking areas. We could easily walk to these locations. The rooms are nicely decorated/totally up to date and we appreciated having space to spread out. It is great to have a separate sitting area, kitchen and bedroom.

Stayed September 2010, travelled as a couple
Helpful?
Thank SWilson91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 August 2010

The hotel is very clean and well maintained. I enjoyed my stay here. The extras were exactly what I needed to make for a pleasent stay. I liked that the I could print out my flight boarding pass quickly, and that the breakfast was just what I needed to start my day. I was surprised by the food available in the evening, it was more than enough to suffice as my main meal of the day. Thanks.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasTraveler045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Austin hotels
Courtyard Austin South
#98 of 199 in Austin
4.0 of 5 bubbles 123 reviews
Show Prices
Show Prices
Show Prices
South Austin
Homewood Suites by Hilton Austin South
Austin Marriott South
#51 of 199 in Austin
4.0 of 5 bubbles 373 reviews
Show Prices
Show Prices
Show Prices

Been to Residence Inn Austin South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Austin South

Property: Residence Inn Austin South
Address: 4537 S Interstate 35, Austin, TX 78744-1803
Region: United States > Texas > Austin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Austin
#31 Business Hotel in Austin
#45 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
Official Description (provided by the hotel):
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All pet-friendly suites have fully-equipped kitchens, flat-screen TVs, free WiFi and separate living and sleeping areas. The property also features complimentary breakfast and weekday evening reception, outdoor pool, fitness room, and outdoor multi-purpose Sport Court. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, TripOnline SA, Priceline, Travelocity.ca and HotelQuickly so you can book your Residence Inn Austin South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing