We waited in the lobby for 30 minutes to check in while all front desk personnel were involved in an argument with another guest and their bill. When we finally walked into our non-smoking room it reeked of a nicotine smell. The room was dark and dirty. When we pulled the comforter back the sheet was full of dirt (like little kids had been running on it with their shoes on.) When we went to the front desk to complain we waited 15 minutes and then they just handed us new sheets to remake the bed with. The next morning when we went to get breakfast only one small muffin was available and there was no juice. This was a terrible stay.
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- Also Known As:
- Extended Stay Deluxe Austin-Metro Hotel Austin
- Extended Stay Austin
- Austin Extended Stay