This was a typical Marriott Courtyard and somewhat pricey because South by Southwest was taking place, but what stood out was the excellent and caring staff. I have never stayed at a hotel where I felt welcomed and part of the hotel family. I was in Austin to be with my son who had just been diagnosed with cancer. When the receptionist asked me the reason for my stay, I told her. From then on the entire staff welcomed me, took care of me, gave me little perks and left a box of candy in my room with a personal note. I have never felt that way staying in a hotel, let alone a chain hotel.
- Official Description (provided by the hotel):
- NEWLY-RENOVATED! Just 15 minutes from downtown Austin, the renovated Courtyard Austin Northwest hotel is located in the heart of the Arboretum area at the corner of Mopac and Highway 183. Our brand-new hotel rooms with modern décor, flat-screen TVs, microwaves/mini-fridges and free WiFi are enjoyed by business travelers and families alike. Our high-tech lobby offers greater flexibility with media pod work spaces, free WiFi, media library and access to news and weather via our touch-screen GoBoard(R). The Bistro features Starbucks coffee and provides guests with healthy food & beverage options in the morning and evening dinner service with cocktails. Stay active with our indoor pool and gym or relax on our outdoor patio. A short drive to The Domain, guests of our Austin Arboretum hotel can visit top retailers and high-tech companies such as IBM, Dell and Oracle. With rates typically lower than downtown options and our convenient location to top Austin sites, Courtyard Austin Northwest hotel is the ideal choice for your next trip to Austin. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
- Austin Courtyard
- Austin Marriott