We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (300)
Filter reviews
300 results
Traveller rating
131
70
49
33
17
Traveller type
Time of year
LanguageAll languages
131
70
49
33
17
Show reviews that mention
All reviewsla quintasroom was cleanfourth floormorning breakfastdefinitely stay here againeasy accessenjoyed our stayhotel is locatedconvenient locationgreat place to staylqhallwaypetshighwayrefrigerator
Filter
Updating list...
58 - 63 of 300 reviews
Reviewed November 18, 2017

The African American gentleman that is tall and shaved head went out of his way to help me and my son. Let's just say we had major booking problems through expedia. This was the 3rd LaQuinta we had to try tob check into that night and it was 2 in the morning. His service and his breakfast service were outstanding. His eggs were a step above you could tell he actually made them. He also put fresh eggs out 15 min before breakfast was over. And there were about 5 customers wanting eggs. And he delivered when a lot of employees would have started cleaning up. And he did it because he wanted usbton have fresh eggs. I can't remember his name but he's African American. Very friendly. Bald and tall. He made the stay for us worth it.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank 605clintm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Round Rock, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

We sincerely appreciate the lovely compliments you've expressed. Our staff will be delighted to hear this greatly deserved praise. Please come visit us again soon!

Sincerely,

Danielle
LQ Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017

It was a great room everything went great everything worked it was quite and I slept very well it was clean bed was very comfortable I would definitely recommend this hotel to anyone staying in the area

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank thomasvH352RL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Round Rock, responded to this reviewResponded November 20, 2017

Thomas,

We sincerely appreciate the time you've taken to shed such a wonderful light on your experience with us. We hope to continue having you as our guest for many years to come. As always, we thank you for choosing La Quinta!

Sincerely,

Danielle
LQ Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017

"You get what you paid for" is the saying for this hotel. I've stayed at other LaQuinta's and this was the most run-down (but not too bad). The staff was amazing though! I would possibly stay at this LaQuinta again.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank cec831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Round Rock, responded to this reviewResponded November 20, 2017

Dear Valued Guest,

We are sorry that your stay was not as satisfactory as we had hoped it would be. We do hope you will give us another chance to provide you with a better experience. Please don't hesitate to reach out and let us know in more detail how we can better serve you.

Sincerely,

Danielle
LQ Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2017 via mobile

Arrived at this hotel Friday night 11/10/2017 and checked in for a two night stay. Got to the room and 3 of the lights in the room did not work. The room kept going from hot to freezing cold and would not regulate at a normal temperature. The toilet in the room would not flush regularly and had to fidget with it to even get it to flush.

There were long term workers also staying and where on the same floor as I was. At 5 am Saturday morning the "boss" decided to walk down the hallway banging on the doors of his co-workers making sure they were up... well now I was up also! Saturday night a staff member of the hotel called at 1am to inform us that we had a reservation and wanting to know if we were still coming. Took us 10 minutes to get threw to the employee that we were already there and had checked in Friday since or reservation was for Friday night and Saturday night.

Sunday morning went down to breakfast and had a hard time even finding a table as seatting is VERY limited. Almost everything was empty and it was only an hour into the breakfast hours. And FORGET about finding staff to infirm them they were out of things as there were no staff to be found.

ABSOLUTELY HORRIBLE HOTEL!!!!!

Stayed: November 2017, travelled on business
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Round Rock, responded to this reviewResponded November 17, 2017

Kim,

We are so sorry to hear of the many negative aspects that you experienced during your stay. Please reach out to our Customer Care team for further assistance at LQCustomerCare@LQReviews.com. We look forward to hearing from you.

Sincerely,

Danielle
LQ Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 14, 2017

We were disappointed to learn that the breakfast on Sunday did not start until 7:30. We had somewhere to be at 8, so we had to purchase breakfast elsewhere. Other than that, we were very please with the hotel.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank keithsU2872GB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Round Rock, responded to this reviewResponded November 17, 2017

Keith,

We sincerely appreciate the constructive feedback and are happy to hear that your stay was enjoyable overall. We hope to see you again soon!

Sincerely,

Danielle
LQ Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews