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The LINE Austin(Austin)(Great Value!)
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Reviews (3,151)
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Reviewed November 8, 2017

I was beyond happy with my recent stay. It's perfectly located in the heart of downtown Austin, my accommodations were great (nice big bathroom and super comfy bed), the staff was incredibly friendly and accommodating, and the open lobby was great for hanging out. My only complaint would be the quality and expense of the room service breakfast I had, but everything else was great. I definitely give the hospitality of the staff an extra thumbs up. I'd book this place every time I travel to Austin.

Room Tip: Ask for a high-floor room and get special elevator access and a balcony!
  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank L3Nola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded November 30, 2017

We're delighted to have you as a repeat customer. We appreciate your business and look forward to welcoming you back to our hotel during your next trip to Austin. - P.H. on behalf of Gene M.

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Reviewed November 8, 2017

The Omni is an excellent hotel (service, check-in, check-out). I was in Austin for a series of meetings and the boardroom and food/service were excellent. However, it is in dire need of upgrading. The hotel definitely needs new paint, artwork, carpets etc. Compared to other chains that are more modern and updated, this one needs work.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this reviewResponded November 30, 2017

We thank you for staying with us while in Austin for business. Your candid feedback is important to us and will help us to improve the areas that need attention. Again, thank you for choosing to stay with us. We hope you have the opportunity to return in the future. P.H. on behalf of Gene M.

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Reviewed November 6, 2017

For the price I would recommend staying somewhere with more amenities. The location is great but there are so many great hotels near by that offer more. The hotel was quiet. You have to pay for parking.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts
Thank Sammi213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2017

It was the perfect place to celebrate a major birthday with a bunch of girlfriends. The rooms have a lot of space for a fun in room HH. The hotel could not have been better. This is my forth time at the Omni Austin and would come back!!

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank christinerF9243UU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 3, 2017

The Omni is a fine enough property, however, the booking and pricing are not. I booked for four nights, realizing an hour later that I needed to come in one day later. I called and was told this reservation was not changeable or refundable.. period! I was hooked, no flexibility. This was not during SXSW or any other event timing in Austin, just late fall. With overnight parking, bar and restaurant, and other pricing being exorbitantly high, there's no reason to spend more money at the hotel. Too many places to go out to and enjoy.. they need to realize there's more hotels coming on-line soon, they are not competitive right now and will not be going forward.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank michaeltV7265KZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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