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“The best of the canyon” 5 of 5 bubbles
Review of Alta's Rustler Lodge

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Alta's Rustler Lodge
Ranked #1 of 2 Hotels in Alta
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The best of the canyon”
5 of 5 bubbles Reviewed 29 March 2012

The Rustler Lodge is simply the best. A welcoming, helpful and friendly staff, outstanding food and skiing/snow/powder that is awesome. Breakfast and dinner are included in the price- so are fantastic apres' ski hor'devours and unbelievable views of the mountain.
The outdoor pool is appropriately heated with a steam room, hot tub sauna and world class spa and exercise room nearby. Make sure you ask for a room with a view of the mountain-

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Frederick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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219 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fairfield, Connecticut
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

I can't tell you how many times I've stayed at The Rustler but I can tell you that you will not find a better ski resort anywhere! Yoga classes before breakfast, unbelievable high-quality breakfast, Jacuzzi, pool, bar, and then a five star dinner with more choices than you will find anywhere... Need I say more! When you find the same people repeating year after year in the same resort you know they must have it right!

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 March 2012

We just spent 4 memorable days at the Rustler and loved every minute of it. We've been coming for years and are never disappointed. The staff is incredibly helpful and thinks about everything. They saved the day in re-routing us down to the airport after an avalanche down in the canyon. The facility is really nice in an understated way which fits in perfectly with the surroundings of Little Cottonwood Canyon. The dining room is one of the most pleasant rooms in America and the food is consistently great. Settling into dinner in the beautiful dining room after a day ripping up the powder at Alta is one of the ultimate après ski experiences. The rooms are luxurious and comfortable but not fancy/frilly and are kept incredibly clean.

Please don't change anything, the Rustler is perfection!

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ted N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

Simply put, we loved the Rustler Lodge. It was just perfect for us. Here are the reasons why:
1. Reservations were a cinch. In fact, in all of our interactions with the staff of the Rustler we found them to be friendly, efficient, and helpful. As one example (of many), we pre-shipped boxes of our ski equipment to the hotel so that we wouldn't have to deal with all that stuff in the airports, and it arrived a couple of days early. They stored it without a problem and had it waiting for us in our room when we arrived. We didn't even have to ask!
2. We stayed in a unit where two bedrooms were connected -- perfect for a family of 4. We were on the ground floor, with easy access to the ski lockers, ski rental shop, the egress to the mountain, and the spa. Which brings me to my third point ...
3. Everything you need is right at the hotel. We arrived, rented our equipment, bought a few additional items we needed, stored our stuff in the lockers, and settled into our rooms with good wifi and nice large-screen tvs. The bathrooms aren't luxe, but they are more than adequate with plenty of hot water and good water pressure; they provide nice quality shampoo, conditioner, and lotion that they refresh nightly. The beds are comfortable, and our rooms had nice additional seating (sofa, chairs) and ample dresser space and wall hooks (an essential for skiers). The closets held extra blankets, and there were lots of pillows. Both of our bedrooms had small terraces looking out onto the mountain.
4. Breakfast and dinner are fully included (alcohol is extra), and the food is delicious with lots of options for the breakfast buffet (including made-to-order items such as omelets) and nice variety every night at dinner. The dining room has killer wall-to-ceiling windows looking out onto the mountains, which are jaw-dropping. It has a gorgeous wood-burning fire-pit style fireplace that they keep burning at breakfast and dinner. The staff and kitchen are very accommodating; dinner is served as a four-course meal (soup, appetizer/salad, main course, dessert), but you can adjust if you want. (e.g., One day, I preferred to skip the app, but have two salads for my main course. No problem. They offered to add grilled chicken if I wanted additional protein. Even better!) They always offer a fish, a chicken, and a vegetarian option as well as a redder meat (steak, veal, lamb, duck, etc.). The dishes are clever and yummy, and there are some staples (e.g., miso soup, steak) that are offered every night. They have coffee set up for each hallway of rooms every morning -- so you don't have to wander to the dining room if you don't want to -- but breakfast opens at 6:30am, so you can readily go there if you want to to grab a cup of tea or a banana, etc., even if you plan to eat breakfast later. (Speaking of wandering around, the atmosphere at the Rustler is very informal. It's not unusual to see folks walking about in their bathing suits and bathrobes after skiing. Some folks were at breakfast in their long undershirts; others went to dinner in their flannel pj bottoms. This was a very nice feature for my teens, who prefer to keep things as informal as possible!)
5. They have a bar with nightly hors d'oeuvres offered (and, again, killer views of the mountain), board games in a lounge area, laundry facilities, a large hot tub that they keep nice and hot, a lovely outdoor heated pool, small but ample changing rooms, and a eucalyptus steam room. Everything is kid-friendly without being over-the-top kid-centric, so my teens were comfortable and happy, and the younger kids of other guests seemed to be, too. I noticed that they appeared to offer some kind of kid dinner event every night (games, movies, etc.), but we didn't make use of this so I don't know how it works.
6. The spa offerings are wonderful. We tried their elevation sickness treatment, reflexology massage, swedish massage, facial, and body polish treatments. And, this is just the beginning of what they offer! The professionals were terrific, and the services were first-rate. They keep a table with fruited ice water for the taking, as well as fluffy striped towels for spa/pool use.
7. Have I gotten this far without talking about the skiing? Well, let's be clear -- you come to Alta for the skiing. This isn't the sort of place that offers lots of other things to do, even snowboarding is off-limits. But, if you are a skier, then this mountain is incredible. The locals told us that they were not happy with the snowfall this year but, let me tell you, from an easterner's perspective, we were in heaven even in a lackluster year -- I can't imagine what it must be like in a normal year! And, while there wasn't much snow on the ground in Salt Lake City, as we drove up Little Cottonwood Canyon the snowcover got heavier and heavier till it looked several feet high at the Rustler. While it didn't appear to snow much in Salt Lake during our weeklong stay, it snowed every day at Alta except for one -- when the sky was as blue as I've ever seen it. There is plenty of terrain to explore -- especially if you are an intermediate or advanced skier. The powder is, well, I can't really describe it. It felt delightful to ski through -- not heavy or wet, like other powder skiing we've done. It was so easy to carve a turn, explore through the wooded areas, and conquer the steeps. There were really no crowds (and this was President's Week!), and the views were spectacular. We didn't ski over to Snowbird, but that appeared to be easy to do -- the Rustler gives you ski cards (RFID chips, so you just keep them in your coat pocket and you can enter the Alta lifts through a little gateway) that work at Snowbird, too, although the RFID feature doesn't work there so you have to wear the card visibly. There are several restaurants right on the mountains, so you don't have to wander far to interrupt your skiing for refueling in the middle of the day. They also have shops, so if you need another layer, a new gator or, in my case, a couple of bandaids, they are easy to come by. If you lose control in the shop and end up buying more than you want to carry for the rest of the day, they'll send it back to the Rustler for you. If you spend more than $200, they'll ship it back home for you free of charge so you don't have to worry about maxing out your luggage.
8. Speaking of skiing, the Rustler is right at the base of the mountains, halfway between the two main lift areas. Exiting from the Rustler, you ski down a small hill and grab onto a tow rope that can bring you in either direction, so you can easily get on the mountain and start your skiing. At the end of the day, you grab the tow rope back, and there's a small lift that brings you back to the door of the Rustler. Easy as pie!

In conclusion, the Rustler offered for my family a perfect way to spend a ski vacation. The ski conditions were terrific, the hotel offered everything we needed, and we could enjoy delicious food without stressing about getting to a restaurant or, worse, having to cook it myself after a long day of skiing. The apres-ski spa/pool facilities were ideal, and the staff was wonderful. Alta doesn't offer lots of fancy-schmancy dining, shopping, or night life, but that's preferable for my family. And, that must be the case for lots of others, too -- because the Rustler has lots of repeat customers who come back year after year. I think we'll be joining their ranks, too.

Room Tip: If you are travelling as a family, the attached two-bedroom units on the ground floor are great.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Zularaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

We just got back from a 4 night stay at the Rustler. Our first since the kids were born. It was great, and just a quick 45 minute trip from the airport to the end of the Canyon. While there were adult-only havens (the beautiful bar), our kids were made to feel really welcome...even when they were ready to eat breakfast 15 minutes before the dining room opened. And who does not like an outdoor swim in the snow? Breakfast and dinner are included and both are fabulous. Dinner is four courses, but the accommodating staff had no problem bringing my husband five when he was hungry. The ski shop was unbelievably convenient and hooked us up with four sets of rentals. They also made it very clear that if we didn't like any of the equipment we could swap it out at anytime during our stay. The Rustler gives you quality accommodations, great food, attentive service and a perfect location on the tow line (with beautiful views of the mountains); but no attitude. This is a warm and friendly lodge at its best. My one quibble is that I did not like the orange scent of their toiletries. Minor, I know. In any event, book us for the same time next year!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JAMBrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
1 review
5 of 5 bubbles Reviewed 22 February 2012

what a great stay. the rustler staff is friendly and accmodating. food is outstanding. I hope they continue this level of service as I will continue to go back.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kbs2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

Stayed at the Rustler in early December 2011 when the snow was decent but not great. Love the room, the restaurant, the spa and the friendliness of everyone working there--from the bus boy to the ski shop. The ready access to the base of Alta is awesome, as is the convenience of skiing back at the end of the day. This is a first class hotel with customer service getting full attention. I was skiing by myself, and at dinner the restaurant provides the "Wasatch" table for single guests who are interested in sharing a meal with new friends. The staff goes out of the way to help guests. I came back for dinner with my family around Christmas and they were more than happy to give one adult a meal of nothing but different desserts.

The Rustler has a big steam room and a giant indoor hot tub with a view of the mountains. Very mellow. Not to forget reliable wi-fi as I sometimes have to work to pay for the skiing. Love the Rustler and want to go back when I get the next Powder Alert.

  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JerseyBusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alta's Rustler Lodge

Property: Alta's Rustler Lodge
Address: 10380 E State Highway 210, P.O. Box 8030, Alta, UT 84092-9501
Phone Number:
Region: United States > Utah > Wasatch Range > Alta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Alta
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Alta's Rustler Lodge 3*
Number of rooms: 85
Official Description (provided by the hotel):
Alta's finest ski-in/ski-out location, unparalleled personal attention and our tradition of excellence distinguish the Rustler Lodge from the rest. Enjoy our amenities, including an outdoor heated pool, indoor/outdoor Jacuzzis, sauna, eucalyptus steam room, spa services and ski shop. After a fabulous day of skiing ride our chair lift back to the lodge to enjoy the best apres and complimentary appetizers in our Eagles Nest Lounge. Our 85 rooms range from modest to luxury accommodations that include new "Comphy" linens. Daily rates include a full breakfast and gourmet dinner and FREE WIFI. The Rustler, while elegant, is congenial and relaxed, the way we feel a ski lodge should be. ... more   less 
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Also Known As:
Alta`s Rustler Hotel Alta
Altas Rustler Hotel
Alta's Rustler Lodge Utah

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