This is the complete opposite of its sister property, Marriott Crystal Gateway. This property's staff is one of the most friendly outside of the Marriott SEATAC. The housekeeping staff were pleasant, helpful, and very responsive to request for room items. Room service staff were prompt, very prompt and helpful. Bar and food staff were not only good at their jobs, but very friendly. No mojitos at the bar, but the martinis were generous.
Front desk and bell staff were incredible. My early check-in, after a red eye, was efficiently handled.
Guest laundry was clean, if small, and not coin-op.
Room was clean, spacious, and suitable. Deskchair was a little stiff and very thinly padded. Paid parking was good, garage staff friendly.
The lobby seems a little claustrophobic.
- Official Description (provided by the hotel):
- Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more less
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- Also Known As:
- Crystal City Marriott At Reagan National Airport Hotel Arlington
- Marriott Arlington
- Arlington Marriott