My family and I recently stayed at this hotel for one night. After a family member was bitten and blood specks were found on the sheets, we immediately contacted the hotel. The hotel seemed to know exactly where to look, and when they did, bed bugs were found. The staff expressed concern and told us renovations would be taking place next year.
The hotel staff/management reimbursed us for our stay but of course we are concerned about this problem for others. I have learned that these bugs may travel room to room, especially after extermination. We are loyal Hilton customers and would not have expected this. We are very disappointed as we enjoyed the hotel offerings. The room was somewhat worn and one of the chairs in the room had a broken arm and no support at the seat.
The fitness center was first rate and the breakfast staff delivered top notch service.
Of course we are still concerned about the bed bug issue.More
- Free Wifi