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Tchespf

Good hotel and well located

4.0 of 5 bubblesReviewed Jul 14, 2022
Good Hotel, well located with several services close to it. Very good job from the front desk. Swimming pool too small for the size of hotel. They also offers addition travel packages which are safe. The food at the hotel is good but expensive. You can find more options with reasonable price outside the hotel
Date of stay: July 2022
Room Tip: Ask for view to the beach
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabiano Collet, Gerente geral at Bourbon Fortaleza Hotel, responded to this review
Responded Jul 14, 2022
Dear Guest,

Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (432)
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1 - 6 of 432 reviews
Reviewed July 9, 2022 via mobile

Cozy, clean, good breakfast (the restaurant could have a better Air Conditioning system, sometimes the cool air wind is to strong).
Very well located, the hotel.has easy access to Iracema beach and the new area at Beira Mar avenue.
Rooms are clean, good bad abd shower.
Air conditinong is old and noisy (maybe in my room) and it was not cycling very well.

Date of stay: July 2022
Trip type: Travelled on business
Thank alvarorR544GE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabiano Collet, Gerente geral at Bourbon Fortaleza Hotel, responded to this reviewResponded July 13, 2022
Google Translation

Prezado Sr. Alvaro,
Agradecemos o tempo dedicado em nos avaliar, ficamos extremamente felizes em saber que nossa estrutura e serviços atenderam as suas necessidades e expectativas.
Conte sempre conosco, será um prazer recebê-lo novamente!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2022 via mobile

The room was not cooling properly and it was noisy both caused by poor maintenance. Since the hotel was taken over by the new company it has gone downhill. We have been using this hotel for many years but are now considering looking for an alternative hotel

Date of stay: June 2022
Trip type: Travelled as a couple
Thank aracati_gringo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fabiano Collet, Gerente geral at Bourbon Fortaleza Hotel, responded to this reviewResponded July 1, 2022

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

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Reviewed 5 days ago
Google Translation

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WALTEMBERG NASCIMENTO, Gerente geral at Bourbon Fortaleza Hotel, responded to this reviewResponded 2 days ago
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Reviewed 1 week ago
Google Translation

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WALTEMBERG NASCIMENTO, Gerente geral at Bourbon Fortaleza Hotel, responded to this reviewResponded 2 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Date of stay: July 2024
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WALTEMBERG NASCIMENTO, Gerente geral at Bourbon Fortaleza Hotel, responded to this reviewResponded 2 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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