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“terrible customer service”

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Howard Johnson Inn Appleton
Ranked #25 of 25 Hotels in Appleton
Reviewed 12 June 2017

I have stayed here once before on a whim. Nice hotel. Booked a room for an upcoming trip and called the hotel to confirm some details: would be checking in late, asked for all fresh bedding and extra towels seeing as I was going to be staying here for a week and I did not want housekeeping. The man on the phone was incredibly rude and told me I couldn't have any of those things because housekeeping was mandatory every day. I have NEVER had a hotel force me into having my room cleaned every day. I don't feel comfortable having anyone else in my room while I am staying in it. Just kept interrupting me telling me I had to have housekeeping every day. I asked for a manager and one was not available. Was supposed to call me but never did. I didn't think it would be a big deal just to get some extra towels and not to have anybody in my room around my stuff. TERRIBLE CUSTOMER SERVICE!

Room Tip: stay somewhere else
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  • Stayed: June 2017, travelled solo
    • Service
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 - 78 of 534 reviews

Reviewed 10 June 2017

Lobby is very nice but once you get past that it is old and not updated, management/housekeepers are very strict and policies are kinda strange. Not a bad place to crash for the night but wont blow you away.

  • Stayed: May 2017, travelled on business
    • Value
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Review collected in partnership with Howard Johnson
Thank Brandon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Harry B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2017

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank 428allenl
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 May 2017

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Howard Johnson
Thank samanthalK2211IW
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 May 2017

Horrible experience. Staff was very rude and had huge attitude problem. Was NEVER a manager on duty even thiugh there was a sign that said manager on duty 24/7 cancelled reservations in advance for 2 of my 3 day stay, they took the money out as we talked and still am fighting to get my refund.

  • Stayed: May 2017, travelled as a couple
    • Value
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Review collected in partnership with Howard Johnson
Thank C9019RBtiffanym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2017

Did have a problem with the toilet NOT filling... had to use the lobby toilet. Finally was fixed. Room was good. Overall was satisfactory for the price..

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Q1225QSjohnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Inn Appleton

Address: 200 N Perkins St, Appleton, WI 54914-3141 (Formerly Americas Best Value Inn)
Phone Number:
Region: United States > Wisconsin > Appleton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 25 Hotels in Appleton
Price Range: $62 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Inn Appleton 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Americas Best Value Inn Appleton

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