I have stayed here once before on a whim. Nice hotel. Booked a room for an upcoming trip and called the hotel to confirm some details: would be checking in late, asked for all fresh bedding and extra towels seeing as I was going to be staying here for a week and I did not want housekeeping. The man on the phone was incredibly rude and told me I couldn't have any of those things because housekeeping was mandatory every day. I have NEVER had a hotel force me into having my room cleaned every day. I don't feel comfortable having anyone else in my room while I am staying in it. Just kept interrupting me telling me I had to have housekeeping every day. I asked for a manager and one was not available. Was supposed to call me but never did. I didn't think it would be a big deal just to get some extra towels and not to have anybody in my room around my stuff. TERRIBLE CUSTOMER SERVICE!
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- Also Known As:
- Americas Best Value Inn Appleton