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Grand Mercure Brasilia Eixo
Ranked #5 of 58 Hotels in Brasilia
Reviewed 3 June 2017

Hotel location is near the shopping mall and it is easier to get you wherever you want to go from there. Rooms are well equipped and clean. Service is excellent, courteous and very good. The hotel is refined and a pleasant place to stay whether to business or vacation.

Room Tip: quieter floors, good cleanliness
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  • Stayed: May 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Wando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 5 June 2017

Dear Traveler,
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home!
This is really one of the things that we try to maintain at the Grand Mercure Brasilia hotel.
We are always pleased to be your second home when you're in Brasilia.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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21 - 27 of 474 reviews

Reviewed 22 May 2017

The air conditioned equipment was broken missing an important part that do air direction. I had two options: turn off the equipment or sleep with the air direct in the bed.
The price is very high to find this kind of situation.
The carpet in the room was very old and dirty.
Maybe they have better rooms.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank ricardolomonacoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 24 May 2017

Dear Guest,
Thank you for taking the time to give us your feedback about your stay at our hotel, I will look into the points you raised personally regarding the room, and in the meantime, I hope we can welcome you back to Grand Mercure Brasilia very soon.
Yours sincerely,
Pierrot Semaan
Operations Manager
Grand Mercure Brasília

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017

+ Excellent Location.
+ Fairly New Hotel, new furniture and amenities.
+ Excellent Rooms
+ Excellent Staff.
+ Clean hotel, nice upstairs pool, but not a lot of space for sunbathing.

- Expensive Minibar Items
- Expensive food.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank gmantov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 12 May 2017

Dear Traveler,
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home!
This is really one of the things that we try to maintain at the Grand Mercure Brasilia hotel.
We are always pleased to be your second home when you're in Brasilia.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2017

The hotel is located near a shopping mall and has easy access to the governamental offices. Rooms are spacious and well equiped. Service was very friendly and courteous. I have stayed here before for business and this time returned with the family.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 969renatol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 27 April 2017

Dear Guest,
Thank you for staying with us again!
We appreciate your loyalty and your continued trust in our hotel and our staff.
Rest assured that we will do everything it takes to make us deserving of your loyalty. Please feel free to call us if there's anything we can help you with for your next trip.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2017 via mobile

In Brasília, definitely best cost/benefit business hotel. I come for both business and family vacation to this hotel. Silent, comfortable bed, new and nice design rooms. Hotel is next to Shopping Brasília mall and Etna store, beside the location which near everything. 15km from airport, about 20 to 30 min. by taxi.

Stayed: April 2017, travelled on business
Thank Isaac B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 14 April 2017

Dear Traveler,

Thank you for making Grand Mercure hotel your second home when you're in Brasilia,

We really appreciate your loyalty and trust; and we are always ready to help you with anything. Thank you and take care!

Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2017

That's the second time I stay at this hotel. Excelente food. The staff try to do the best they can. And my favorite rooms are the highest ones because they are renovated. There are some rooms with carpets and I can't book them because I'm alergic to dust !

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Ezequieldantas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 10 April 2017

Dear Guest,
Thank you for staying with us again!
We appreciate your loyalty and your continued trust in our hotel and our staff.
Rest assured that we will do everything it takes to make us deserving of your loyalty. Please feel free to call us if there's anything we can help you with for your next trip.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2017

I am a frequent flyer I have my own business and I visit every month 2 or 3 capitals .it was a pleasure for me to stay in this very lovely hotel.furniture was new,the staff was very friendly and helpful they solve my issue very quickly,food was very delicious.thank you grand Mercure.

Room Tip: i recommend 1424
See more room tips
  • Stayed: April 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank _queenofsheva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 10 April 2017

Dear Traveler,
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home!
This is really one of the things that we try to maintain at the Grand Mercure Brasilia hotel.
We are always pleased to be your second home when you're in Brasilia.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Brasilia Eixo

Address: Setor Hoteleiro Norte - Quadra 5 | Bloco G, Brasilia, Federal District 70710-300, Brazil
Region: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Brasilia
#8 Family Hotel in Brasilia
#11 Romantic Hotel in Brasilia
#16 Business Hotel in Brasilia
Price Range: C$72 - C$144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Brasilia Eixo 5*
Number of rooms: 338
Official Description (provided by the hotel):
338 rooms. Located 15 km from Presidente Juscelino Kubitschek international airport, next to the Brasilia shopping centre and the TV tower. Modern architecture. The hotel features two restaurants, 24h room service and a swimming pool. ... more   less 
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Also Known As:
Mercure Brasilia Eixo Hotel Brasilia
Grand Mercure Brasilia Eixo Brazil

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