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“Very good choice ”

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Grand Mercure Brasilia Eixo
Ranked #5 of 58 Hotels in Brasilia
Reviewed 2 September 2017 via mobile

I stayed for one week, in a suite. They have rooms that are renovated and they have still old ones as well, ask for the renovated ones! The room was absolutely good, spacious, with a balcony, good shower in the bath, Nespresso cofffee machine. The wifi is free but was sometimes very inconsistent. Breakfast is good and has all options one would need. Loved the papayas. The restaurant and bar are good as well. The pool is on the roof, is a bit small, but good enough. I loved the friendliness of all the staff, felt always very welcome. We will always return to Grand Mercure while we stay in Brasilia.

Stayed: September 2017, travelled on business
Thank Gilles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcelo O, Gerente de recepção at Grand Mercure Brasilia Eixo, responded to this reviewResponded 20 September 2017

Gilles,

Thank you for taking the time to share your feedback.

We hope to welcome you back to our hotel very soon!

Sincerely,

Marcelo Osorio
Front Office Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 20 of 478 reviews

Reviewed 22 July 2017 via mobile

The staff was very friendly and helpful during the entire stay. The rooms were clean and decorated with modern decor.
The breakfast was very good with many items to select from.

The hotel is conveniently located next to a shopping mall that offers several restaurants for dinning out. Taxi cabs are stationed and the front door and are available at a moments noticed.

The only complaints I have regarding this hotel is the constant noise of room doors slamming due to a construction flaw that made every door on the 13th floor hard to close.

Also the rooms have a synthetic wood floor that causes a loud vibration noise when chairs are moved across the synthetic wood grain.

This sound resonates from every room that surrounds your room. This could be easily remedied by installing felt on the bottom of the legs of the desk chair.

Also the bells of the elevators echoes through the halls. Again sound proofing in the halls could dampen this constant sound of dinging bells.

Stayed: July 2017, travelled on business
Thank Wil_N2_diving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2017

Neat service, good drinks, nice view from the rooftop, staff smiling and welcoming, orders come in fast, food and appetizers are varied and different, accessible menu and tasty wine selection. Would recommend again!

Stayed: July 2017, travelled on business
Thank eidtwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 3 July 2017

Dear Guest,

I am very happy to hear that our staff made your feel at home!
This is really one of the things that we try to maintain at the Grand Mercure Brasilia hotel.
Thank you and take care!

Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

Very comfortable and large room. Nicely placed working desk. Very nice shower and good bathroom. I stayed in the 11th floor so I had a nice view of the western end of the City. Breajfast is great with an enourmous number of choices. Its location is also very good with restaurants options in the vicinity as well as a shopping Mall a few meters away.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank roberto_duha66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 26 June 2017

Dear Traveler,
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home!
This is really one of the things that we try to maintain at the Grand Mercure Brasilia hotel.
We are always pleased to be your second home when you're in Brasilia.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

I already stayed in this hotel as Mercure and now I can feel the difference with Grand Mercure : new luxury clean suites, and new professional staff like John and Lucas they are always happy to help me with a Big smile. I will come back.

Stayed: May 2017, travelled with friends
Thank Souxou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 26 June 2017

Dear Guest,
Thank you for staying with us again!
We appreciate your loyalty and your continued trust in our hotel and our staff.
Rest assured that we will do everything it takes to make us deserving of your loyalty. Please feel free to call us if there's anything we can help you with for your next trip.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2017

Stopped over the hotel to check out the Peruvian Festival they were hosting. There were some interesting facts and memorabilia displayed, and the restaurant was offering a thematic Peruvian meal, with typical dishes and drinks. It was an amazing dinner experience, excellent food and service.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank gnramos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 13 June 2017

Dear Guest,
Thank you for taking the time to give us your feedback about the Peruvian Gastronomy Festival at our hotel! and very happy to hear that it was an amazing dinner experience!
I hope we can welcome you back to Grand Mercure Brasilia very soon.
Yours sincerely,
Pierrot Semaan
Operations Manager
Grand Mercure Brasília

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

Outstanding staff, particularly Júnior at the Capim Dourado restaurant. Convenient location, walking distance to many restaurants. Rooms are comfortable and spacious. Great place to stay when I'm in town.

Stayed: June 2017, travelled on business
Thank Rodney A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmpinto, Manager at Grand Mercure Brasilia Eixo, responded to this reviewResponded 12 June 2017

Dear Traveler,
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home!
This is really one of the things that we try to maintain at the Grand Mercure Brasilia hotel.
We are always pleased to be your second home when you're in Brasilia.
Thank you and take care!
Pierrot Semaan
Gerente Operacional / Operations Manager
Grand Mercure Brasília

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Brasilia Eixo

Address: Setor Hoteleiro Norte - Quadra 5 | Bloco G, Brasilia, Federal District 70710-300, Brazil
Region: Brazil > Federal District > Brasilia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Brasilia
#8 Family Hotel in Brasilia
#11 Romantic Hotel in Brasilia
#16 Business Hotel in Brasilia
Price Range: $74 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Brasilia Eixo 5*
Number of rooms: 338
Official Description (provided by the hotel):
338 rooms. Located 15 km from Presidente Juscelino Kubitschek international airport, next to the Brasilia shopping centre and the TV tower. Modern architecture. The hotel features two restaurants, 24h room service and a swimming pool. ... more   less 
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Also Known As:
Mercure Brasilia Eixo Hotel Brasilia
Grand Mercure Brasilia Eixo Brazil

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