I've visited regularly Poços de Calda on business trips for the past 10 years and always stayed in this hotel.
The best characteristics are: price (very economic), location (conveniently located near the center si you can go to restaurants or take walks in the evenings to relax. There is also a supermarket close by and pharmacy), breakfast buffet (good quality and quantity and normally included in the price).
Also many of the rooms are being improved to a modern look which is good.
I suggest having more English or Spanish speaking personnel at the lobby. It should also improve the entrance for leaving of passengers cause it is a safety risk. Coming down from the bus you are in the line of fire of traffic passing by.
I totally recommend this hotel.More