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Reviewed April 23, 2018

We had a 2 night stay in this hotel recently. The reception staff were very helpful, especially the lovely Thalitha who gave us so much advice. The rooms were comfortable and quiet. The breakfast was more than adequate and we dined here for the buffet one night. There is not much nearby but a large shopping mall is 3 blocks away.

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank oz_ozzies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 6, 2018

The rooms are clean, the staff loves the service, the friendly approach, we liked the dinner! The design of the hotel is also good .. The hotel is calm and unconcerned. The area is a bit deserted. :) A++++

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank BACH2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracaoCIM, Gerente de relações com clientes at Continental Inn Hotel, responded to this reviewResponded October 5, 2018

Hello!!!

We are very happy to receive your testimonial regarding the accommodation at the Continental Inn Hotel and realize your satisfaction at being with us!
Our guests are accommodated in spacious rooms, prepared for the rest to be complete.
We have improved the communication and hospitality of the team so that each request is resolved in a courteous and pleasant manner.
Our team is at your service, we hope to see you again here!
We invite you to join us on the social networks of the Continental Inn. Enjoy the facebook page (facebook.com/continentalinncataratashotel), follow the instagram (@continentalinnhotel) and find out about the news of our hotel and the trinational region.

Sorry for my English !!

Best regards;

Ledilca Brandão
Quality Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018

This is a fine hotel when it comes to the quality of its premises. But it is really in need of a better management. I was given a spacious handcapped accessible room, though I never said I had that condition. Then I noticed the bathroom faucet was loose in its place and the wardrobe puller was broken. One day, the maid forgot to bring disposable cups to replace the used ones. The most weird situation took place with the remote control of the television set, which showed very difficult to use in my hand, although it worked perfectly when the maintenance employee tried it.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Paulinho551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracaoCIM, Gerente de relações com clientes at Continental Inn Hotel, responded to this reviewResponded October 5, 2018

Hello!!!

Thank you for submitting your testimonial regarding Continental Inn Hotel!
We improved the team communication for a pleasant reception.
We serve lunch and dinner with varied options of national and international cuisine.
We offer recreation area with swimming pool, games room, gym, sauna with bar attached.
Our guests are accommodated in spacious rooms, prepared for the rest to be complete.
We record your considerations, which have been resolved. Apologies for the blast.
Our team is at your service, we hope to see you again here!

Sorry for my English !!

Best regards;

Ledilca Brandão
Quality Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2018 via mobile

We stayed at Continental Inn whilst visiting the Iguazu Falls for two nights. The room was spacious, clean and the bathroom was great with added bath salts, a hairdryer, shampoo and body lotion (with both a bath tub and shower.) The hotel had added amenities to keep you entertained, from a great pool to a games area. Unfortunately, we didn’t get the name of the head barman at the Piano bar, but he was amazing! We had breakfast included within our package which we recommend as the falls are quite a distance, you’ll have early starts and of course, food at the falls can be over priced. If I had to pick out one improvement, it would have been appreciated if the hotel staff could have helped with our backpacks on arrival. We had just completed a 28 hour coach journey and this little touch would have been nice, especially as they weren’t busy at the time.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank NKTKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracaoCIM, Gerente de relações com clientes at Continental Inn Hotel, responded to this reviewResponded October 5, 2018

Hello!!!

We were very happy to receive your evaluation regarding the accommodation at the Continental Inn Hotel and realize your satisfaction at being with us!
We welcome our guests in spacious rooms, prepared for the rest to be complete.
We try to work the communication and hospitality of the team with the intention that each request is resolved in a courteous and pleasant way.
We apologize for your negative experience!
The situation was referred to the responsible sector, being adequate according to our standard of care.
We are always at your disposal and we hope to see you again here!
We invite you to join us on the social networks of the Continental Inn. Enjoy the facebook page (facebook.com/continentalinncataratashotel), follow the instagram (@continentalinnhotel) and find out about the news of our hotel and the trinational region.

Sorry for my English !!

Best regards;

Ledilca Brandão
Quality Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 18, 2018

I have chosen this hotel as it has very good older reviews. I was partially unpleasantly surprised by the management lack of interest to keep the standards of the hotel along the good reputation won in the past. The entrance is yet beautiful, the room are as large with the same great view as they were before, but it doesn’t shine anymore. The rooms are not properly maintained and there are stains, corrosion... Pool is only mediocre and the breakfast good but I felt there is room for a bit more. The weakest point in my opinion was the bathroom which is large enough , with good potential but undermaintained.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gil13AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracaoCIM, Gerente de relações com clientes at Continental Inn Hotel, responded to this reviewResponded October 5, 2018

Hello Gil !!

We are about to have referred your looks regarding accommodation at the Continental Inn.
We welcome our guests in spacious rooms, prepared to make your stay pleasant and add value to the tours in the Triplice Fronteira Region.
We recently went through renovations to better serve them.
Glad we enjoyed our breakfast !!
Thank you for participating in your suggestions.
Our team is at your disposal, ready to welcome you in other opportunities!

Sorry for my English !!

Best regards;

Ledilca Brandão
Quality Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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