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Jarek_Jakubcek
Dublin

A pleasant stay at Ilha Grande

4.0 of 5 bubblesReviewed Feb 14, 2016
The staff at the reception was very kind and helpful, in particular Tatiani, who proactively and efficiently addressed specific issue with one of the rooms in the side building, where the environment was not compatible with my asthma and managed to assign us a room in the main building that perfectly fit our needs. This basically made our stay as otherwise we would have to search for another place to spend a few nights.

The rooms in the main building are very nice and clean and the place has a lot of character. The air conditioning and hot water worked flawlessly. The location is very convenient as the main building facing the Abbraao beach. The wifi is a bit moody and worked in my room about 20% of the time and you will see other travellers walking around the place searching for the elusive internet coverage.

All in all, would be happy to return to this place.
Date of stay: February 2016
Trip type: Travelled as a couple
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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9 - 14 of 414 reviews
Reviewed May 10, 2015

It's important to know that this hotel is split into two different buildings. One is a hotel with standard ensuite rooms. We stayed in this building for 2 nights and found it comfortable, clean and reasonably priced. Albeit there was some significant noise from the restaurant that was next door, this didn't concern us as we usually sleep later, after the noise had diminished but this could affect early sleepers. We then asked to stay another night and got moved to the other building - this is set up more like flats, where the rooms have cooking facilities and a small garden/balcony. They could be really nice. After our stay in the flat on the last night we left feeling disappointed. It wasn't as clean, there was an odd smell, the shower didn't get hot and finally the toilet leaked so much that the bathroom floor was flooded in the morning. We mentioned the issues to reception which was met with only mild interest, needless to say we didn't see any action to solve the problems.

Breakfast is included each morning and was one of the best we've had in our travels so far.

All in all, we really enjoyed our first room and were really impressed, but the flat was a disappointing end to a lovely few days in Ilha Grande.

Room tip: If you can try to stay in the hotel with an inward facing room (so the restaurant noise doesn't disturb your sleep).
Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Jennifer A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Departamento F, Funcionario at Lonier Pousada Ilha Grande, responded to this reviewResponded November 2, 2016

Thank you very much for your comments and work on mistakes to improve every day.
We offer return Lonier with differential pricing in stadia and rides.
Nicolas - Pousada Lonier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 18, 2015 via mobile

This place is so filthy. There are stains on the sheets, curtains, dead bugs on the walls. Staff are rude, the food and service are overpriced (28R$ for cold fries and 2 pieces of Oscar Meyer wiener) and absolutely awful quality. Would never recommend!!! Only good thing is the location, but really all accommodations here are within 5 minutes of each other. Go elsewhere!!!

Date of stay: February 2015
Trip type: Travelled with friends
4  Thank Tram N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 2, 2015

Stayed here at Christmas 2014. From our balcony in our room with seaview we could look directly into powerlines and two enormous trees. The noise from the ever-playing live music downstairs keeps you up most of the night. The wifi works app. 1 hour each day. Unfriendly staff. Breakfast was ok.
Overall not enough value for money.

Room tip: Dont get the "seaview"
Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pedepedal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 21, 2014

The location of the hotel is its only redeeming feature. My room on the ground floor was appalling. It smelt of sewage all the time, it was barren, no bedside light or phone. Very very noisy through paperthin walls. Luckily I was only there 2 nights, I couldn't wait to leave. Staff were very unhelpful and barely spoke English. I couldn't a worse hotel here, thoroughly disappointing.

Date of stay: November 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Joanna311988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 14, 2014 via mobile

The room (9) was not very clean, there were also a lot of Mosquitos and even ants in the room. They did have very effective mosquito repellant. Bed was ok, shower was hot but the shower head kept falling off. TV had bad reception of only a few local channels. There was a kitchen but it was not equipped(no stove, pans, microwave, watercoocker). There was only some cutlery and four small plates. Balcony was nice. It was just very basic. No safe or wifi in room. Airconditioning was ok. Breakfast was good and credit cards are accepted. There is a restaurant in the same building, and everything else is very near.

Date of stay: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Marja C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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