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Reviews (1,102)
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Show reviews that mention
All reviewsrooftop poolprincesa isabelcopocabana beachnice hotelbuffet breakfastfew minutes walkstayed here for nightscouple of nightslocation is excellentbeach frontsugar loafyogurtcopacabanawindsorriobanksatm
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Reviewed May 11, 2018

Liked the place, very quite, but the restaurant was good and also loved the roof terrasse. Next time in Rio I would prefer Ipanema instead, since it is a bit more safe that Copacabana. Not the place to walk around after dark.

Stayed: July 2017
1  Thank Henningsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this reviewResponded May 12, 2018

Dear Mr. Henningsan,

We thank you for choosing Windsor Plaza Hotel as your lodging destination in Rio de Janeiro. All the comments regarding your experience will serve as motivation for our continuous improvement.
We hope have you back soon.

Best regards,

Flávio Castro
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2018

My husband and I stayed here for 3 nights as part of a Cosmos package tour. It is an older style hotel in a bit of a grungy area but actually in a good location being only 1 block from Copacabana beach and all the trendy (and much more expensive) hotels. There are several cheap restaurants and a very nice pizza/cake shop on the busy street outside plus many reasonably priced restaurants on the main Copacabana strip. There is a supermarket, pharmacy and ATM nearby. The room was dated but large and clean and had a small table and 2 chairs. The bathroom was large. Our room overlooked the road behind the hotel and it was very noisy. WiFi was good. The breakfast buffet was OK. Overall a reasonable tour hotel if you are travelling on a budget.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank AussieTravelholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this reviewResponded May 7, 2018

Dear Guest,

We would like to thank you personally for sharing on TripAdvisor your feedback about your stay at Windsor Plaza Hotel.
We appreciate to hear that we have been able to meet your expectations and that our location, facilities, food have contributed to a goog stay in our hotel.
We hope have a new opportunity to welcome you when visiting Rio de Janeiro in the future.

Sincerely,

Flávio Castro
General Manager

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Reviewed April 4, 2018

Terrific location: you just walk out - and hello, Copacabana (sort of). Clean rooms. Excellent service. Very good breakfast. After three nights there, we can't think of any critical comment... Go there and enjoy your stay!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Travel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this reviewResponded April 6, 2018

Dear Guest,

We would like to thank you personally for sharing on TripAdvisor your kind feedback about your stay at Windsor Plaza Hotel.

We appreciate to hear that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful stay in our hotel. It is a great pleasure to read how much you have enjoyed.

We hope to have you back soon.

Best from Rio !

Flávio Castro
General Manager

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Reviewed February 16, 2018

Overall a good hotel, the rooms are clean and the breakfast is good and varied. The staff were not the most helpful, we wanted to pay our restaurant bill the night before we left and were not allowed to do so, (we were leaving early in the morning and wanted a quick check out). The location is excellent, not far from Sugar Loaf and a few hundred yards from Copocabana Beach.

  • Stayed: January 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank kay0ss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this reviewResponded February 22, 2018

Dear guest,

First of all I would like to thank you for sharing your impressions with us.
It`s really important to understand our guests perception about what we are offering.
I`m glad that although the staff was not exactly what you expected your general evaluation was very positive.
Our team is classified as helpful and friendly. I apologize for your needs have not been met.
Hope see you again.

Best regards,

Flávio Castro
General Manager

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Reviewed January 7, 2018 via mobile

Windsor Plaza is a very nice hotel with very friendly staff and clean rooms. The pool area on rooftop is nice but you have to wait very long for your drinks.
The breakfast was the best - everything you need to be fit for a day in Rio :)

Stayed: January 2018, travelled with family
2  Thank julia_stier94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this reviewResponded January 8, 2018

Dear ms. Julia,

We thank you for choosing Windsor Plaza Hotel as your lodging destination in Rio de Janeiro. All the comments regarding your experience will serve as motivation for our continuous improvement.
We hope have you back soon.

Best regards,

Flávio Castro
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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