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“Smudgy room, broken door & unhygienic kitchen”
Review of Hotel Sun Bay

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Hotel Sun Bay
Ranked #11 of 15 Hotels in Praia da Pipa
Copenhagen, Denmark
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Smudgy room, broken door & unhygienic kitchen”
Reviewed 30 March 2012

I picked this hotel based on the predominantly Dutch reviews on the site Zoover.nl, and I have been seriously wondering if they have been provided free alcohol to be intensely intoxicated during their stay not to notice anything, because it was quite bad. The first room we were provided was in the 4000 section and had the most grubby bathtub-thingy in the room. The sheets were still tagged, however, that didn't say they were new: they were quite grubby.
We went to the reception and got a new room after complaining. Room 1609 was a improvement on the earlier room, however, it was still quite bad afteral. The doorpost on the outside was completely loose (see video), on which I reported (in Portuguese) to the reception. 10 days later still nothing happened.
Room 1609 is situated in front of the kitchen. Normally, not such a problem but the staff were (rightfully) taking their breaks oftenly and they probably didn't have a separate place for taking their breaks, so they did this in front of our place. This limited our idea of privacy because you can hear them talk and they were almost sitting in front of our porch.
The 'atmosphere' light in the bedroom was nothing more than a destop lamp, only without any lamp at all. Also, this was reported in the beginning of our stay and nothing happened in these 12 days we were there.
The appartment had a flatscreen tv, that had CNN on for the first 2 days but that channel dissapeared during day 3 and we were only provided with Brazilian and other Latin American channels.
The appartment wasn't cleaned well (see videos), only in a superficial way. The wardrobe could only close on one side which left the other side open (you were able to choose which side you wanted open, though)
The pool was quite grubby too.
Breakfast was good, but not consistent. My favourites (maracuja) dissapeared at day 6-8 and I think some more things were not to stable.
As for lunch/dinner: we loved it the first time...I had the crab pastries and my partner the hamburger. Nevertheless, this wasn't consistent either because the 3rd and 4th time the hamburger was not well done (almost rare) and I believe my partner had food poisoning afterwards.
I also want to question the issue of safety. One time my boyfriend left the place to get some food, and I wanted to have access to our room with another key (normal hotel provide most guest with 2 keys because not every couple is glued together). They didn't have one but she gave me the key of the cleaning lady, which, had access to every room available. I wonder if she will be that easy handing over the key to other guest, which would leave me worried about my properties and travel documents in my room.
Also, the advertised 10 minute walk to the beach? Well, you have to be a marathon runner to get to the beach that fast...a fast pace of WALKING would take 20 to 25 minutes.
All of these things didn't make our stay as wonderful as expected, so we switched hotels before our official stay was over. We couldn't stand the hotel anymore.
The only reason I gave it 2 points instead of 1 was the friendliness of some members of the staff.

Room Tip: If you really must stay here (don't, even the camping in the tent is better!), our room 1609 was...
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DidiDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Christchurch, New Zealand
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 January 2011

This hotel is located on Pipa's main attraction road and 2 minutes walk from Pipa's restaurants, shops and bars. The hotel has view to the beach although you have to leave the hotel and go to the main road before finding the access to the main beach. This because the beach over which the hotel sits is the dolphins favourite spot and therefore protected. You can actually only access it by boat or when is low tide. I definitely recommend to try the great restaurant of the hotel, specially the delicious warm gateau with ice cream.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank tsps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 April 2010

What an amazing resort! We loved staying @ Pipa Ocean View & have been missing Pipa ever since we got home! :)

We stayed in an amazing Deluxe suite (39m2) with a bedroom, kitchen/livingroom, a bathroom pluss an extra restroom. The furniture was very trendy and since the apt was on the first floor there was also a huge terrace (the apts on the 2nd & 3rd floor have nice balconies). Once we crossed the garden we could see the amazing view of Dolphin Bay.
The apt was so comfy and nice it made it hard for us to leave! The apt was very clean, the housekeeping did a great job and the staff was exeptionally friendly.

The breakfast was good and served in the restaurtant next to the pool. The pool was large and had a poolbar, but because of the many amazing beaches nearby we never got to try it out. Next time! :)

Pipa is such a lovely little place. I highly recommend visiting as many of the nearby beaches as you can. They are so beautiful and most of the time you're almost alone. The most popular beaches are usually crowded, but def worth a visit like Praia do Amor & Praia do Centro. I highly recommend a trip to Madeiro Beach where you can swim with wild dolphins! We also did a dolphin boat trip from Praia do Centro to Madeiro which allowed us to see the dolphins more up close, but it was certainly a rush to swim with them as they played in the waves! Make sure you also walk from Praia do Centro to Dolphin Bay at low tide.

Be sure to check out Pipa Beach Club with good food & drinks right on the boardwalk by the beach! If you want some excellent italian pizza made by an italian chef, go check out the charming little restaurant in town on the first steep "hill" on the right as you walk into town from Pipa Ocean View. It's called 'D'all italia' something. Amazing and very nice owner!

Happy travelling!

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelagentoslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 June 2009

I've stayed at this hotel during a week in April 2007.

The hotel is brand new, and its almost inside the pipa's traditional village. The hotel has 3 pools, and a magnificent ocean view.

The staff were amazing and all our need were satisfied.

I booked the hotel in a Flight+hotel package in a Portuguese Travel Agency, and i was expecting that the Hotel was not so good... it was cheaper than other Hotels that i already know in Pipa. Buit no, the hotel has the same standarts of other Hotels, and is very well located.

We can go to the excellent restaurants in Pipa by walking (just 200mts from the centre)

Very nice hotel for relaxing!

not a luxurious Hotel, nor a giant resort like the ones in Varadero ou Riviera Maya.

since the restaurants in Pipa are wonderfull and they're nearby i've never eated in the Hotel besides the breakfast that was very nice!

  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Costa_Alves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2009

Pipa is a great place to relax and enjoy nature and surf. This place is beautifull, with and espectacular view. Breakfast is the best, staff is friendly.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chartoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spain
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2008

I spent my honeymoon there for 15 days.
Simply put, the hotel is worth the money. Patricia rules it and she speaks both Spanish and English. Very professional, frendly and correct. And so she has educated her crew. No complaint at all can be done. Opposite I would say.

Among employees, Max is the man to help there, although all of them are very nice so far.

If you go there remember some things:

-Not bargaining is almost showing you are easy to steal from... be smart on that. They will know when they cannot do you a better price. Do not push them too far though... Brazilians are very easygoing people, polite, nice... if you don´t show yourself stuckup you will find friends in Pipa for sure.

-Be careful with stealing & drugs in Pipa. They do have crack there. Be careful with going to private parties and certain bars. Other than that, which happens to people looking for trouble, it nevers happens anything bad in town.

-Buses to Pipa (5 minutes walk) are free (vans with a figure of a dolphin in the front) but to go surfing to Praia Madero (the best beach around) cost 1,25 reales. Buses pass every 15 minutes.

-Surfing in Praia Madero is nice if you wake up EARLY. At 7 or eight is great. Go to Eco Surf school, which is 200 meters from the bar of the hotel up in the hill. Right close to BAr do Jegue. Ask for Luis or Roberto. Tell them Ferni greats them. They have got new longboards and speak several languages. Great people.
NOBODY can arrange you trips to the lagoons or anywhere better than them. Trust me, I know what I say. But if you want to go with another guy, as for "el Galego" at " bar at Pipa´s beach. they do "gastronomical trips" that you wont forget easily.

-The bugui trip is great with the guy at the hotel (you will meet him, do not worry. He is father of 3 children and will do enaything

-When a guy offers you to go to a restaurant: he is taking you there and earning a tip from the restaurant that will be summed up to your bill. Remember that...

Enough for today. The hotel is indeed very nice and quiet. Not the vulgar Punta Cana stuff.

Gonna love it.

  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ferniCor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arnhem
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2008

we had a great stay. Breakfast was very extensive with lovely fresh fruit. Hotel was beutifully located and the view was breathtaking. Rooms were kept very clean and staff was always freindly. Not to many other tourists so if you like that its a perfect place
frank

  • Liked — location
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ArnhemFrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sun Bay

Property: Hotel Sun Bay
Address: Avenida Baia dos Golfinhos 125, Praia da Pipa, State of Rio Grande do Norte 59178-000, Brazil (Formerly Pipa Ocean View)
Region: Brazil > State of Rio Grande do Norte > Praia da Pipa
Amenities:
Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 15 Hotels in Praia da Pipa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sun Bay 3*
Number of rooms: 132
Official Description (provided by the hotel):
Rooms Description Apto Standard Apto Superior jacuzzi Suite Máster ... more   less 
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Also Known As:
Pipa Ocean View Hotel Pipa
Hotel Sun Bay Praia Da Pipa, Brazil

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