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2 - 7 of 564 reviews
Reviewed January 4, 2017

Stayed here on the last night before heading to airport. Good and central location where you can safely take the bus from the airport to the main bus terminal and walk to the hotel. Nice room, strong wifi, excellent breakfest and good staff.I would stay here again.

  • Stayed: December 2016, travelled solo
    • Rooms
    • Service
1  Thank halitozis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faialprime, Sales Coordinator at Faial Prime Suites, responded to this reviewResponded January 13, 2017

Dear Mr. Halitosis,

Thank you for sharing your opinion about our structure and services! We are very glad for reach your expectations.

Count on us for your staying in Florianópolis everytime you need!


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Reviewed February 22, 2016

When we stayed at the Faial the hotel has just been renovated. We had the chance to stay in one of the new refurbished rooms (7th floor). The room was spacious, very good bed, great shower, television ect., nothing to complain about. Breakfast was o.k., the staff was very friendly. The hotel is located in the city, from there easy to walk the historic sights, e.g. the "Mercado Publico" is in walking distance. At night the street is deserted but don't worry, Floripa is a very safe city.

  • Stayed: September 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Lubi65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faialprime, Diretor de vendas at Faial Prime Suites, responded to this reviewResponded February 23, 2016
Google Translation

Muito obrigado por comentar sua estada conosco!

Ficamos felizes em saber que nossa estrutura e serviços atingiram suas expectativas.

Conte sempre conosco para suas estadas em Florianópolis!

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Reviewed June 17, 2015

Dark noisy room, unstable shower with almost only cold water.
Very cold in the night, bad windows, and the heater was useless, because of the sound.
Not a 4 stars hotel, maybe 3.
Some of the persons in reception was nice, and made good service.

  • Stayed: May 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank lasse l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Faial, Gerente de relações públicas at Faial Prime Suites, responded to this reviewResponded July 6, 2015
Google Translation

Agradecemos pelo comentário e por expôr sua experiência em nosso hotel. Pois é baseado em seus comentários que melhoraremos nossos serviços.

Informamos que nosso hotel está passando pelo processo de revitalização, e que já possuímos apartamentos novos, como a Suite Executive e Suite Executive Superior. Por uma pequena diferença de valor, é possível usufruir da nova estrutura.

Esperamos que retorne para que verifique as melhorias já implementadas.

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Reviewed April 1, 2015

This hotel is certainly not for people on vacations - it is in the heart of downtown Florianopolis, a pretty dead area during the night. However, being on a business trip myself, it hit the spot. Good value, decently clean room, and ok breakfast. Down sides: slow wifi (I understand it is free, but I had a hard time even opening gmail, I ended up using my own mobile internet), the room had kind of an old feel to it, they only serve snacks after 10pm (I arrived after 11pm, and could not get a meal, I ate a "burger", if I can call it that). All things considered, I would stay there again if on business, since the location is extremely convenient and the service makes sense for the price. If you are there for the beaches, there are other places to stay.

  • Stayed: March 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Lenirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Faial, Gerente de relações públicas at Faial Prime Suites, responded to this reviewResponded April 10, 2015
Google Translation

Agradecemos pelo comentário e por expor sua experiência em nosso hotel.

É com satisfação que recebemos seus comentários. Nossa equipe e estrutura é preparada para melhor atendê-lo. E saber que sua expectativa foi atingida é nosso maior retorno.

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Reviewed November 13, 2014

Service was absolutely great. Every single member of their staff was very polite and kind, including the maintenance personnel. I had problems with my reservation (caused by my travel agent); the front desk staff was extremely helpful and promptly solved everything, even though it wasn't their fault at all. My room was very comfortable. I had a little difficulty to find the power outlets, which were not visible at first, but they were there for sure (also on the bedside, which is very important for CPAP users). Would definitely stay there again.

  • Stayed: November 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Trouveur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Faial, Gerente de relações públicas at Faial Prime Suites, responded to this reviewResponded December 15, 2014
Google Translation

Agradecemos pelo comentário e por expor sua experiência em nosso hotel.

É com satisfação que recebemos seus comentários. Nossa equipe e estrutura é preparada para melhor atendê-lo. E saber que sua expectativa foi atingida é nosso maior retorno.

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