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All reviews paraiso metro station excellent location furniture noise paulista floor av internet
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3 - 8 of 716 reviews
Reviewed January 23, 2018

I do not like to stay in a hotel in a main avenue, but this time I had to do as per an event I will have and this hotel was what was better to attend my needs.
Said that I will review my position and try others like that.
The hotel follows the Mercure hotels standard, so you will find a clean and enough room to stay a couple of days without having the feeling to be in jail.
A good king size bad gave me comfort and a good sleep night. The windows could be doubled avoiding noise. I was on the 8th floor and even that height I still could have some noise from the main avenue in front of the hotel.
The reception was very kindly and the breakfast is not fancy and huge variety of options but good enough to start the day.
In my point of view, the best quality of this hotel is the localization. Located at walk distance from Subway/Paraiso Metro Station, you can move from there to any point of São Paulo. You will find also at walk distance - 50 to 200m (150 to 650 feet) - a variety of restaurants, cafeteria, fast food and if you need a pharmacy.

Room Tip: the rooms with view to the main avenue have the best view but a little bit noisy.
  • Stayed: January 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ASUS 12 W8 IE Bookmark
Thank RGEDRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik T, Manager at Mercure Sao Paulo Paraiso, responded to this reviewResponded February 20, 2018

We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paraiso Hotel.

It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Erik C Tover
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed May 4, 2017 via mobile

The room was nice, new and clean. The internet was fast enough (at least from the 3rd floor). Breakfast is better in other Mercure in the city but also good. Overall a good hotel for a business trip. Close to Av. Paulista and a lot of shopping malls.

Stayed: May 2017, travelled on business
Thank thuetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik T, General Manager at Mercure Sao Paulo Paraiso, responded to this reviewResponded May 8, 2017

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Erik C Tover
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2017 via mobile

With the time I have a feeling that the Accor Hotels are getting worst. No service included! U
Must pay for everything! Pool and fitness room are small and not good. The breakfast is expensive and not good. The localization is strange! Between big avenues, uber never find u ! Price is high for the service and quality!

Stayed: April 2017
Thank Humberto D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik T, Front Office Manager at Mercure Sao Paulo Paraiso, responded to this reviewResponded April 27, 2017
Google Translation

Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.
Aguardamos em um próxima visita em São Paulo.
Atenciosamente,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 7, 2017 via mobile

Never been before. Usually stay at Mercure Times Square.

Have a good gym, all rooms have been refurbished.

Nice staff.

Would stay again if I can't book the Times Square.

Nothing wrong with the hotel just like the neighborhood of the Times Square.

A good option and a plus is that a subway station is nearby.

Stayed: February 2017, travelled on business
Thank Luizsimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik T, General Manager at Mercure Sao Paulo Paraiso, responded to this reviewResponded February 10, 2017

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Erik C Tover
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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