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“You could be lucky...”
Review of Hotel Unique

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Hotel Unique
Ranked #3 of 321 Hotels in Sao Paulo
Certificate of Excellence
Paris, France
Level 4 Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“You could be lucky...”
Reviewed 24 January 2012

...and have a room with a view. On two occasions I wasn't but the rooms, although small are fine, decently equiped (although one should bring its own shoehorn as the item is nowhere to be seen). Service is fine, hotel is spectacular from outside and views from the bar and pool are stunning. Very trendy bar come Thursday, restaurant is good for breakfast, lunch and dinner. Definitely an option for a business (or not) stay in Sao Paulo. Beware however of the very (very) slow internet WiFi and of the constant need to log-in if you have more than one internet access requirement (after about an hour you'll be remembering the unique spelling your name and room number by heart!).

Room Tip: Ask for views over the Park
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GGDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 15 February 2012
Dear Sir,
Thank you for giving your opinion about us.
I am glad that you enjoy Skye bar and restaurant and that the architecture pleases you.
We have been updating and improving our Internet server and we now offer two free Internet accesses to each of our guests. Technology is one of our priorities and we seek to always keep up to its evolution.
I look forward to welcoming you back at Unique.
Yours sincerely,
Fabiola Carezzato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2012

Best service, great room with nice details. Absolutely no complains. And the view from the rooftop. Wau!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alvinhammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 15 February 2012
Thank you very much for your time to write about us.
I am really happy to read your great compliments.
Looking forward to having you back with us to enjoy the view again.
Yours Sincerely,
Fabiola Carezzato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
142 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 18 January 2012

This hotel has a lot of personality--mostly wonderful, but it's as far as you can get from a bland chain hotel with beige everything. Every detail has been considered and designed, sometimes well and sometimes strangely. The staff is excellent (I don't speak Portugese) as is the food. There are a lot of extras--a good glass of champagne on arrival, a new pastry every night at turn down, a personal trainer and water slide in the gym.

A few drawbacks:
-the rooms are smaller/almost cluttered with design
-in such a rainy city, they don't provide an umbrella in the room or at the door
-for shopping and restaurants it's a 10 min/$20 cab from r Oscar Freire/Jardim

How it stacks up:
1. Emiliano (one of my favorite hotels in the world--exquisite)
2. Hotel Unique (great value, very interesting, next to the amazing park-Ibirapuera)
3. Fasano (good location, fun, more trendy than substantial)
alternate-Hyatt (terrible location, good value, bland)

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gandaratravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 15 February 2012
Firstly, thank you very much for choosing hotel Unique.
Your sensible observations and keen eye for services and facilities are very helpful for our improvement.
We are already looking into your great suggestion on the umbrellas. We do offer them to the guests at the front desk upon request, but we are planning on extending it to all the rooms.
I hope to see you back with us on your next visit to São Paulo. We will be waiting for you with a nice glass of champagne.
Yours sincerely,
Fabiola Carezzato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 December 2011

I just stayed at Hotel Unique a few weeks ago on a family vacation. It was a great place to stay while exploring Sao Pualo. Six quick things to note:

1. Very very cool architecture. Just look at the photos to see what I mean. Every single room in the hotel (including the workout space, lobby, and restaurant) are all very colorful and uniquely designed.

2. Most of the concierge staff know moderate English, but you should still be ready to interact with basic Portuguese words.

3. Easy to get a taxi/car from the hotel.

4. For Runners: The hotel is located just 2-3 blocks from a park, which offers a good place to run without the traffic and business of the city. The park is full of runners and offers many different routes and trails (but, no hills). The hotel also contains treadmills, a swimming pool (usable for laps), and a weight room. Great sauna, steam room, etc.

5. The food in the restaurant is great. A little pricey, but the meals are worth it. Great to have drinks by the pool overlooking the city.

6. There is a waterslide in the swimming pool area. If you are an avid slider, this is a great hotel to book simply for the use of the slide. Warning: slight bump in the slide towards the end.

Worth the price. Exceptional architecture.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 11 January 2012
Dear Max,

Thank you for such a positive review of the hotel.

We are glad that you and your family could enjoy all the facilities that Unique offers.
We always look towards the improvement of our services and we seek to extend the best treatments to the guests.
I would love to introduce you to the U-Bike project on your next stay with us. It is a great family activity.

Hope to have you back soon.

Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 5 Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 December 2011

This is one of my favorite spots in Sao Paulo.
Love the modern architecture inspired by architect Ruy Ohtake, protégé of world renowned Oscar Neimeyer!

Located in the well-heeled residential area of Jardins, just meters from Ibirapuera Park, São Paulo's largest green area.

Do not miss the flloor to celiling bar area in the hotel's lobby, the city's panoramic views from the rooftop terrace pool area, as well as the fantastic food at Skye restaurant!

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oibarra3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 6 January 2012
Thank you so much for the great comments about Unique.
I am glad that not only you enjoyed the architecture of the hotel, but also its beautiful green surroundings.
Hope to have you back with us in 2012 for a great meal from the renewed Skye menu while watching the wide-ranging view of São Paulo.

Yours sincerely,
Fabiola Carezzato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 26 December 2011

Stayed here for two nights in November, for work.

It's a strange hotel, but mostly in a good way. When you approach it from the street, it's like it landed from outer space - it looks so out of place compared to its plain-looking surroundings.

Service
The staff were friendly and quite professional, though I get the feeling that they're not used to being fully occupied or to dealing with too many guests at one time. There's no real system at the front desk, for example, which is very nice and friendly when there are only a couple of people waiting aroud, but a bit chaotic when things get busy.

Rooms
Lots of photos from other reviews for you to see, so I'll just say my room was compact, clean and comfortable. I think others have said this, but I'll say it too - these rooms aren't really 5-star or deluxe - they're 4-star, if you're being fussy. Nice toiletries - Bulgari green tea.

Really irritating lifts (elevators) - pitch black inside, so you can barely see the buttons, and definitely can't see who else is in there with you. I know that's meant to add to the atmosphere and be very cool etc, but it doesn't work.

Food
Had a really good breakfast in the rooftop cafe, and a late night room service burger (ridiculously salty but delicious in a dirty kind of way, like from a kebab van, if that makes sense?) The rooftop cafe morphs into a kind of hip bar/restaurant at night, and gets packed out, so book if you want to have dinner there. Prices were fine by London standards, but I'm sure that's expensive for Brazil..

Didn't use the gym, but did sit by the rooftop pool one afternoon. Access is via the cafe, which is a little odd, and the pool itself is small and designed more for lounging by than swimming in. Dotted around the edges are a few loungers and funny foam block things. Incredible views of Sao Paulo.

Business facilities
I think these are a little lacking. Ok this won't apply to everyone, but if you're planning a conference or meeting here, you need to know that the hotel isn't equipped with e.g. a colour photocopier, or a proper business centre...

A short stay but overall a good one. Would I go back though? Probably not. The rooms, while stylish and fun, are too small, and there's a feeling that the place is just a bit too in love with itself..

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EuroLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 28 December 2011
Dear Sir,

Thank you for your time for writing about the hotel.

Every comment is taken into consideration and used towards the improvement of our services.
The hotel concept was developed to stimulate different sensations in all the guests.
We are glad with all the good comments regarding our facilities.
The rooms size varies and were designed to accommodate the most demanding guests.

Please, let me know next time you come so that I can show you different kinds of room categories, even for a short stay.

Your Sincerely,
Fabiola Carezzato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level 4 Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 December 2011

very nice hotel boutique. staff very friendly. A very nice bar / restaurant on top. Many international celebreties stay there. Nice pool, gym and spa.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ACF1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabiola C, Guest Relations Manager at Hotel Unique, responded to this review, 28 December 2011
Thank you for your nice comment.
Looking forward to welcoming you back at Unique on your next stay.

Your Sincerely,
Fabiola Carezzato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Unique

Property: Hotel Unique
Address: Avenida Brigadeiro Luis Antonio 4700 | Jardim Paulista, Sao Paulo, State of Sao Paulo 01402-002, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sao Paulo
#2 Business Hotel in Sao Paulo
#3 Family Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Unique 5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Unique Hotel Sao Paulo
Unique Sao Paulo
Hotel Unique Sao Paulo, Brazil

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