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Vlad M

Dreamy honeymoon

Review of Hotel Unique
5.0 of 5 bubblesReviewed May 22, 2024
We recently celebrated our honeymoon at Hotel Unique, and we are beyond thrilled with our experience. The standout of our stay was undoubtedly the exceptional service provided by Mateus. From the moment we arrived, Mateus made us feel incredibly welcome and ensured that every detail of our visit was perfect.

His warm hospitality, attentiveness, and genuine care for our comfort turned our special trip into an unforgettable experience. Mateus went above and beyond, providing personalised recommendations and always greeting us with a friendly smile.

We are deeply grateful to Mateus for making our honeymoon so memorable. Thank you, Mateus, for your exceptional service and for being such an integral part of our wonderful stay. We will cherish these memories forever and cannot wait to return to Hotel Unique.
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Guest Services / Front Office at Hotel Unique, responded to this review
Responded 3 weeks ago
Dear Vladm,

Thank you for choosing hotel Unique for such a special occasion.

It was indeed a pleasure to have you here. We are very happy for your comments about the stay and our team.

We strive to create a memorable and enjoyable experience for our guests. We'll be sure to share your compliments with our entire team, especially Mateus.

Thank you again for choosing hotel Unique and for taking the time to share your positive experience. We would love to welcome you back again soon!

Best regards,

Natália Mendes
Guest Relations
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 18, 2024

Hotel Unique offered beautifully designed rooms and every staff member was friendly, attentive and welcoming. The breakfast was a combination of international and local Brazilian dishes with fresh ingredients and of course amazing local coffee. Another highlight was the rooftop bar and pool that is the place to be.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank omristern
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Guest Services / Front Office at Hotel Unique, responded to this reviewResponded 3 weeks ago

Hello Omristern,

I would like to thank you for your visit to Hotel Unique during your stay in São Paulo!

We appreciate your feedback about our hotel and staff.

Thank you again for choosing our hotel.

We hope to have the pleasure of welcoming you back again soon.

Best regards,

Brenda Seger
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2024

Loved how "Unique" this hotel was. The hotel was stunning and rooms were spacious with great technology and comfortable beds. I stayed here with my partner for 8 days and felt like home. The views on the rooftop are incredible with the red pool. I was blown away.

Took advantage of the fitness center as well and the pool located in the lower level with the waterslide which was fun.

Housekeeping was top notch. I felt like my room was cleaned 3 to 4 times a day, everytime I left the room was cleaned and a nice amenity was placed on the side of my bed each night.

I want to give a shout out to Gabriel on the rooftop and his incredible team.

Thank you Vagner for your service during my visits every morning for breakfast. He always remembered exactly what I wanted every morning and truly made me feel special. He is so kind and warm.

And of course the most incredible hostess Fatima. I've never met anyone in hotels as special and amazing as she was. Fatima graciously greeted us every morning and felt like the breakfast team was family of my own. So warm and happy everyday and was a great way to start my day before work.

I hope to be back soon and will recommend this hotel to anyone I know visiting Sao Paulo.

Thank you so much
-Michael Ruggiero

Room tip: Make sure to have breakfast there every morning. The team is amazing as well as the views.
Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Guest Services / Front Office at Hotel Unique, responded to this reviewResponded May 11, 2024

Dear Michael,

Thank you for choosing Hotel Unique! It was a great pleasure to have you with us.

We are very happy for your comments about the stay, restaurant and our staff. The entrepreneurial and passionate profile of the Unique team allows the personalization of our services. The team gets involved, suggests solutions, and takes on challenges together with the hotel. Autonomy, dynamism in answers, and flexibility reinforce this vocation, making it an incredible distinguishing factor.

It will be a pleasure to welcome you again.

Best regards,

Natália Mendes
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2024

I loved everything about this hotel which comes highly recommended.
The concierge team is really helpful.
Pool and bar on the top floor are enjoyable both at day and night time.
Gym facility and indoor pool are very modern.
Finally, rooms are just perfect.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 863matthewp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Guest Services / Front Office at Hotel Unique, responded to this reviewResponded April 23, 2024

Dear Matthew,

Thank you for choosing Hotel Unique during your stay in São Paulo.

We are very happy for your comments about the stay and our facilities.

It will be a pleasure to welcome you again.

Best regards,

Natália Mendes
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 9, 2024

An architecturally awesome hotel with wonderful service and amenities. Nice room with good views, helpful concierge service, rooftop swimming pool and bar with breath-taking views. Very close to Parque Ibirapuera - great for us ecofriends and bird watchers, as well as for museum goers!

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nomad26802682258
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Guest Services / Front Office at Hotel Unique, responded to this reviewResponded February 12, 2024

Hello Nomad,

I would like to thank you for your visit to Hotel Unique during your stay in São Paulo!

We appreciate your feedback about ou hotel and staff.

Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back again soon.

Best regards,

Natália Mendes
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 31, 2024

We returned to Hotel Unique for the second year running. We wre greeted SO warm'y by the team on every level from Concierge to head waiter!
The hotel has superb facilities and the service levels are on another planet.
Samuel can not do enough in suggesting fab restaurants and bars. Wagner arranges a world class omelette!
The whole team seem to enjoy their role and it really shows. We shall return!

Room tip: The hotel is in the best neighbourhood in town and Uber is so efficient and cheap once Samuel and the front desk team have booked somewehere
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Phil A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Team, Guest Services / Front Office at Hotel Unique, responded to this reviewResponded February 7, 2024

Hello Phil,

It was a great pleasure to have you here.

Thank you for sharing your thoughts of the hotel and our services. We are very happy for your comments about the stay.

We are looking forward to seeing you again soon.

Best regards,

Natália Mendes
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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