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2 - 7 of 759 reviews
Reviewed September 26, 2017

The price was very nice. The hotel includes a pool, sauna, restaurant and etc... Everything was very clean and nice.
They provide a free transfer to the closest subway s station and to a Mall that is close to the hotel.
With us the staff was very nice and polite.

Room Tip: The tower behind the pool is quiet
  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Adriano B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EZ Aclimação H, Gerente geral at EZ Aclimacao Hotel, responded to this reviewResponded September 28, 2017

Adriano, it was a pleasure to have you with us. Thank you very much for your review and for choosing us. We hope to have you back very soon.

Marisa Oliveira
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2017 via mobile

Hotel and facilities are ok for the price. The big problem is the arrogant behavior of the staff at the reception which apparently have this idiot manager who never show up to solve problem.
They played smart on me and did not included the breakfast on my rate.
If you want t use sauna, forget it. One is broken and the other one they decided when you can use it. I waited for more than 30 min for someone to come to turn it on , but nobody showed off. When I pointed it out they attack me saying it opens after 5 pm. It does not matter if I used it the morning the day before. Money here don't buy what u pay for. It is the idiot manager who decide when u can have sauna. 2 more problem. 1.The rooms are so noise. U can hear everything. If u have children they will have fun t hear people having sex in other rooms. 2. Elevators are not set up well. It will take you so long to go to one floor to another. I attach a pic just to prove my staying.

Stayed: September 2017, travelled solo
1  Thank vercingetorige_86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EZ Aclimação H, Gerente geral at EZ Aclimacao Hotel, responded to this reviewResponded September 25, 2017
Google Translation

Olá.
Obrigada por nos escolher e relatar sua insatisfação.
Nossa proposta não é gerar transtornos, pelo contrário, nossa missão é fazer com que nossos clientes tenham uma experiência prazerosa quando ficam conosco.
Desculpe-nos, obrigada por ter sinalizado sua insatisfação, damos total atenção nas manifestações de nossos clientes, irei verificar como podemos melhorar todos os pontos que você citou e por favor, nos dê outra oportunidade de atendê-lo,temos grande interesse em reverter está má impressão .
Mais uma vez obrigada pelos comentários, foi um prazer acolher você.
Marisa Oliveira
Gerente Geral


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Reviewed September 4, 2017 via mobile

Good hotel voor a reasonable price. Clean rooms. Car / valet service. Clean rooms, perhaps a too small. We stayed just one night but will probably use this hotel again when passing through or visiting sao paulo

Stayed: September 2017, travelled with family
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EZ Aclimação H, Gerente geral at EZ Aclimacao Hotel, responded to this reviewResponded September 5, 2017
Google Translation

Olá Mark, foi um prazer poder recebê-lo em nossas instalações, obrigada por nos escolher e por relatar sua experiência conosco.
Nossa missão é fazer com que nossos clientes tenham uma estada prazerosa quando se hospedam conosco.
Teremos imenso orgulho em recebê-lo todas as vezes que vier a São Paulo, seja bem-vindo.
Marisa Oliveira
Gerente Geral

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Reviewed July 3, 2017

+
The common areas such as the gym and the swimming pool are quite nice.
The staff was very friendly and always willing to help.
They also offer a free transportations service to some key points in the city; we didn't take it, but it would have been useful.
-
The rooms are not very spacious.
You can hear the people at the corredor but it's not a big issue.

Room Tip: The suites look very nice
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jdsierra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EZ Aclimação H, Gerente geral at EZ Aclimacao Hotel, responded to this reviewResponded September 28, 2017

Jdsierra, it was a pleasure to have you with us, sorry to take so long to reply. Thank you very much for your review and for choosing us. We hope to have you back very soon.

Marisa Oliveira
General Manager

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Reviewed May 22, 2017

Very good confort rooms with a budget price. The location is near the São Paulo downtown interest points, but a transport is necessary since the location is in the end of a valley. There's a shuttle service to Paraíso metro station and shopping mall. The breakfast is satisfactory, but can be better for the cost. There's a pool, sauna, sushi bar and dinner/lunch services.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Service
Thank PhelipeBF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EZ Aclimação H, Gerente geral at EZ Aclimacao Hotel, responded to this reviewResponded May 23, 2017
Google Translation

Olá Phelipe, foi um prazer acolher você. Muitíssimo obrigada por ter nos escolhidos e pela gentileza dos comentários.
Nossa proposta é continuar trabalhando fielmente para te receber cada vez melhor. Estamos a espera de novas visitas suas, seja bem-vindo.
Marisa Oliveira
Gerente Geral

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