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All reviewsthe concierge loungem clubfront deskfull service hotelnice hotelrenovated roomup to datecorner roomthe entire staffindoor poolhotel restaurantshopping and restaurantsbusiness tripenjoyed my staylobbysummitwilliams
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Reviewed December 16, 2017

As this is a newly renovated full service Marriott, I was expecting more. I am Platinum with Marriott and expected this hotel to be a lot better than it is. The check in was ok and the beds are comfortable. The exterior wall in the room has water damage, the carpet needs cleaning in spots, and the drapery slides are damaged and do not function smoothly. The newly renovated lobby is bland. No color other than a leaning Christmas tree. I can see why the rates are so low.

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank twaone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this reviewResponded December 18, 2017

Thanks so much for taking the time to share your feedback with us. It is always our goal to provide our guests with the best experience possible, and while we’re happy to hear that check-in went smoothly and you enjoyed a comfortable night’s sleep, we sincerely wish that we had won you over completely. Your comments are an opportunity for us to improve, and we look forward to welcoming you back again so that next time we can be sure to exceed all of your expectations.

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Reviewed December 2, 2017 via mobile

Had not been here since it was renovated and came away quite impressed. Rooms seemed more spacious and airy, definitely modern. Lobby to include bar area also open and impressive as was their lounge for elite level guests. Although not opened for breakfast that weekend it was stocked w snacks and drinks throughout our stay. Definitely worth a return visit.

Stayed: December 2017, travelled as a couple
Thank Bosox61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this reviewResponded December 4, 2017

Thank you! We’re so happy that you liked our renovations, and love hearing that you enjoyed the more open and airy feeling that we have created. We are excited about all of the changes, and are glad that we can now offer even more updated amenities to our guests. Your feedback was very much appreciated, and we hope to see you back again soon here at the Birmingham Marriott.

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Reviewed November 26, 2017 via mobile

This is a beautiful, updated hotel! The bed was super comfortable and I loved the modern furnishings. Check in and check out went smoothly. Free in room coffee and microwave. Although I didn't use them, the fitness room and lounge looked great.

Stayed: November 2017, travelled with family
Thank rosietn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this reviewResponded November 27, 2017

Thanks so much, Rosie! We’re delighted to hear that you had such a good time, and that you enjoyed seeing all of the updates that we have made. We’re excited about the new changes, and your positive feedback is very much appreciated. We hope to see you again soon, and maybe next time you will have a chance to use our fitness room and lounge here at the Birmingham Marriott.

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Reviewed November 23, 2017 via mobile

This is a very clean and modern hotel. The room had an awesome shower with great towels. The bed was not very comfortable and it would have been nice to have a small microwave to go along with the micro fridge. The staff is very friendly. Overall, it was an enjoyable stay.

Stayed: November 2017, travelled on business
Thank matthewcG3821PS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this reviewResponded November 27, 2017

We appreciate you taking the time to share your feedback with us, and are happy to hear that you liked so many of our new amenities. The comfort of our guests is our number one priority, and any suggestions on where we could improve are always welcome. We look forward to having you stay with us again, so that next time we can exceed your expectations for an even more positive experience here at the Birmingham Marriott.

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Reviewed November 17, 2017

This property is in a great location! It was clean and the employees were very welcoming. There was plenty of seating in the lobby so we ould have a quiet space. Just a 7 minute drive away were the colonnade shops, a delightful area with restaurants, boutiques, and a movie theatre. Great place!

Stayed: November 2017, travelled as a couple
1  Thank Judydewayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottBirmingham, General Manager at Birmingham Marriott, responded to this reviewResponded November 20, 2017

Judy, we are delighted that you had such a great time and found our location to be so convenient. We are very lucky to be just a few miles from the shops and restaurants, and we love hearing that you had fun visiting the nearby area. We do hope that you also took full advantage of our complimentary guest shuttle whenever you needed it – it makes getting around even easier. Thank you for your kind feedback, and we hope to see you again soon here at the Birmingham Marriott.

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