Me and my family spent three nights in this place, i have mixed emotions for this hotel... First good ones: Hotel is renovated and for price it is great place, everything looks new, rooms are comfortable and large, great sea view from balcony, great outdoor pool...
And now not so good sides: No wi-fi in room, no fridge, poor tv chanell selection, only 2 elevators for 7 floor hotel, always crowded and most of times you must use stairs, indoor pool closed during summer...
on check in front desk lady (was not kind) was confused with expedia printed reservation, she asked for voucher, when i explained that expedia is words biggest booking company and that i never had problems with email reservation print she spoke to some guy and after 20 minutes suspiciously given me room key (yes real key, they renovated hotel but no key cards)... second day part of ceiling (plasterboard panel) fell on floor in hundreds of parts and water was leaking from ceiling hole... three different service man came to room in next two days and they did nothing, not even try to fix, ( we have much work here, we need you out of room to work...) so most of our stay we had hole in ceiling and towel on floor to keep falling water (not so fancy vacation for 100$ night),
on check out i asked clerks about that situation and they said "send us email" !!?? why? email will not fix our vacation! most hotels i have been would offer us new room even for a lot less malfunction, but Hedera did NOT !