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“MASSAGE BRILL!!”
Review of Horas Spa

Horas Spa
Ranked #10 of 19 things to do in Nabq Bay
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Owner description: Horas is a luxury spa based, which is based inside Royal Albatros Moderna hotel.
Reviewed 16 May 2015

Loved he chocolate massage from here!
Cost me £30 and was well worth the money!!
Defo recommend this to everyone.
They cater to your every need - I advised them
I was pregnant and they were so good!!

Also got a pedicure but wasn't that great!!

Thank 258lailaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 79 reviews

Reviewed 10 May 2015 via mobile

We did the spa booked 12 massages over 4 U.S., the first one we went to they didn't give us half the stuff we were supposed too after questioning it we got it but had to come back the next day

Second time was fine and lovely our third one was supposed to be chocolate oil massage (no chocolate oil to be seen anywhere) and when questioned with reception they make any excuse they can - the woman who wears the head scarf is awful and has a major chip on her shoulder

Then went to the beauty salon for manicure and pedicure, pedicure was lovely manicure was not so good to the point they re did our nails and even then wasn't any better, wouldn't recommend manicure

2  Thank katalia6117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2015

great facial and massage bit disappointed we could not use the adam & eve room was in the process of being refurbished but we still enjoyed it

1  Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2015

I always look forward to visiting this spa when staying at the Royal Albatros Moderna. However this time the experience wasn't as good as in previous visits.

The reasons I've marked this review down are as follows:
- not once getting the masseur I requested and was promised
- towels being taken when in the shower & offered someone else's rather than clean ones
- discussing and requesting specific treatment for a shoulder injury but every time this being communicated to my friends masseur rather than mine
- being kept waiting an hour for treatment when the appointment had already been put back an hour at the spas request
- insufficient staff to provide treatments in a timely manner. My friend and I both booked scrubs and massages at the same time which is normally fine. This time we had just one lady between us for the scrub so had to wait around
- marble slabs where scrubs are carried out and showers need a good clean
- expensive even after bartering

Whilst the above is quite a long list and needs attention, there are some positives.:
- generally good massages
- my friend got a great shoulder massage (!)
- good selection of treatments
- friendly staff in particular Waleed Amer (spa sales), Alex Alexandra (spa reception) and Tito (Mohamed) who is from the Horas beauty salon.

I will be back in August and will probably give the spa another chance but if things haven't improved it may be the last chance...

Thank VFrazzled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2015

Loved it all...great relaxation place ..the people were so helpful and friendly... Made us feel like a king and queen ...will be returning

Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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