Visited this hotel in March and then again for two weeks in August, it's a fab hotel and I have already booked my November break there.
Can always find some food to eat, staff are helpful and hotel is cleaned to a high standard.
The Spa salemen are very pushy and Abdo tracked my husband and I down and pestered us terribly with a very hard sell, we ended up paying for a pedicure each, a haircut for my husband along with a face shave and we paid for eyebrow tint for me, Abdo assured me that it would be a blond tint to blend in with my blond hair.
We arrived for our 6pm appointment and we were sat around waiting for over an hour but of course we had already paid for the treatment and couldn't leave, we had our pedicures and my husband had his face shaved, they then gave me thick black eyebrows and I expressed my anger, the lady working there was shocked by look of these horrific black brows against my fair skin and hair, my husband asked for his haircut and was refused as it wasn't on the order, we had certainly negotiated this with Abdo at the point of sale, we complained to the manager but he still wanted more money to cut hubbys hair and fix my eyebrows.
We then had to go to the chemist outside the hotel and buy a home hair colouring kit and dye my naturally blonde hair dark brown, the next day I saw Abdo and he tried to sell us a massage, I told him in no uncertain terms what I thought of him. The salesmen are way too pushy and the workers in the salon are not skilled in their field, it really dampened our holiday as the rest of the hotel is great
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