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“The staff are Zouara's asset!” 4 of 5 bubbles
Review of Zouara Hotel

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Zouara Hotel
Ranked #31 of 32 Hotels in Nabq Bay
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“The staff are Zouara's asset!”
4 of 5 bubbles Reviewed 5 February 2012

The hotel building itself is a bit tired but I personally found it clean. The staff were the most friendliest people I've met and above all I didn't feel like I had to tip them though I did just because they didn't expect it.

If you're not happy about something they will do their upmost to put it right. That's what I call service.

The hotel is a 3 star but has been under new management since August 2011 and with a little tlc on the building itself I'm sure it could be a 4 star.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nalleheaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

Traveller rating
    7
    26
    32
    28
    78
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Rating summary
  • Sleep Quality
    2.5 of 5 bubbles
  • Location
    2 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Helsinki, Finland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 1 February 2012

Well...maybe I start with the good things first. The stuff at the "hotel" was friendly and at least it was quiet, that's all the good things I can say.
I would not recommend this hotel for anyone. The rooms were dirty and I had to use my flip flops when I took a shower. The water in the shower was mostly cold and the water pressure wasn't good...tip...tip...tip...
The food at the hotel was either tasteless or bad. In the morning when you went to the restaurant at 7.10 (breakfast at 7.00) you felt a bit like, "I'm sorry I came so early..."
the dinner was always the same and usually there were more stuff than guests. There were maybe aroud 15 guests in the hotel totally.
I have been to bad places but I would rank this to the worts top 5 I have been to.
It is far from the beach, around 2,4 km and you have to walk through a consrtuction site.
During the evening/night it's not fun to walk there.
The rooms didn't feel safe, because the locks on the doors were a bit old and used, so a child could break in.
During January it's a bit cold at night, and it wasn't fun when the heater didn't work.
The beds were clean but it started to hurt in the back after few nights, bad beds.
I did stay there 5 or 6 days before I moved to a bettere hotel, and felt much better after that.
Heard later that usually people stay there around 2-3 days before moving away.
But as everybody knows, you get wath you pay for. The hotel is cheap, maybe cheapest in the area. If you are ok with just something to eat and a bit dirty rooms with low budget this is the place, but if you want to enjoy your stay do not waste your money here!
Would not go there again.

Room Tip: to get a nice room, take another hotel!
See more room tips
  • Stayed January 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Markus-Tikkanen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Nabq Bay hotels

London, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 January 2012

We just came from visiting Zoura's Hotel, we had a lovely time during the whole 7 days that we spend in the hotel, The only thing I didn't like was the breakfast but everything else was great. We found the staff was very friendly, helpful and efficient, The rooms were always nice and tidy and also Ahmed the house keeper was very creative with the use of the towels, thanks to him for that; The karaoke was fantastic we had a great time with the manager of the hotel on the last day. All the group that went with us had a lovely time and were so happy as it was our first time in Egypt. We would like to visit in the near future. Thanks to all of you guys for the lovely time.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mauricio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
3 of 5 bubbles Reviewed 14 January 2012

We booked Zouara hotel but we were sent to the Luna Sharm. After 3 days we were not able to eat anything it was really awful! Food, service, rooms, everything!! And we asked us to move to the Zoaura. And it was the right decision :) When we came we felt welcome at the start. The food was ok, some days we ate out because we didn`t like it, but we don`t expect to like everything every day at this price. You can order pizza and chips, sandwiches, burgers and etc. for 5 pounds, which are all fine. Rooms were really clean and cozy. Every day we been asked if our room is clean. Drinks were fine as well, got ice. Alcohol tasted like alcohol not like in Luna Sharm where they taste like water!Beach is a bit far, about 10 - 15 minutes walk, but you can get a bus which takes you there. Manager Mr. Mohamed and his staff were really good to us. We even didn`t have to go to the bar get some drinks they brought to us to the sun lounges. They care about their guests a lot. We were really impressed. Thank you once again to Zouara`s staff :) For the money we didn`t expect too much but it was really nice cheap winter break.

Room Tip: Get 4202! Perfect! Got a view to the pool.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank arune_st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
1 review
2 of 5 bubbles Reviewed 26 September 2011

Visited this hotel last Summer, I was one of the unfortunate ones who had booked the All Seasons and got shipped here instead.

Lovely big hotel and the pool was great. That's where it stopped though. Warm drinks with no ice in plastic cups and horrible food.

Over ran by rude Russians who for some reason, despite not being polite at all got priority.

The bar staff were all ok and Mido who done the entertainment was brilliant.

Quite a distance away from Nama Bay but the Bus Stop bar in Naq Bay is highly recommended for food, drink sports and entertainment.

I'm definitely going to go back to Sharm in the next couple of years, so much potential for an amazing holiday just this hotel wasnt up to required standard sorry.

  • Stayed October 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rich P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Zouara, General Manager at Zouara Hotel, responded to this review, 26 September 2011
Dear Zouara Sharm Hotel Guest,

First of all and even if your last visit to Zouara Hotel was nearly a year ago !!!!!! but still i would like to thank you for being here and I would like in this moment to announce that Zouara Hotel started to work with a new management team since 1st of August 2011 and on behalf of all the staff and all the management team here in Zouara now i would like to thank each person who care to put and write his experience with Zouara Hotel rather its bad or good comments and that will be our guide line to improve the hotel performance starting from the day we start be in charge of this place and for everyone who would like to have a new experience with us to spend his/her holiday starting from this moment we are sure that our performance will be clearly noticed ....

Thank you & Waiting you soon


On behalf of hotel management


Zouara Sharm Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 July 2011

i genuinly had the best holiday ive ever had at this hotel, fair enough it might not be as nice as some 5* hotels, but you get what you pay for, its a budger hotel. the food was fine, wasnt brilliant, but wasnt awful. drinks were fine (got me very drunk!) i had a fab time with friends, a holiday is what you make of it, and all of these fussy people who take photos of cracks in the walls need to get a life! get out and enjoy yourself instead of listing all the things you dislike about the hotel! its a short taxi ride from naama bay (which is a great night out!) and not far from airport. i recommend snorkelling in read sea, and doing the quad biking in the desert! joni

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank jonimcmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Zouara, Manager at Zouara Hotel, responded to this review, 16 September 2011
Dear TripAdvisor Zouara Sharm Hotel Viewers,

First i would like to thank everyone who been visited our hotel page, I would like in this moment to announce that Zouara Hotel started to work with a new management team since 1st of August 2011 and on behalf of all the staff and all the management team here in Zouara now i would like to thank each person who care to put and write his experience with Zouara Hotel rather its bad or good comments and that will be our guide line to improve the hotel performance starting from the day we start be in charge of this place and for everyone who would like to have a new experience with us to spend his/her holiday starting from this moment we are sure that our performance will be clearly noticed ....

Thank you & Waiting you soon


On behalf of hotel management


Zouara Sharm Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 15 May 2011

room lovely, great pool thats where it ends, no entertainment unless your italian, rude bar staff and reception staff, drivers conned you out of taxi fares staff wouldnt call for a taxi you had to use there own staff taxi which they over charged you and demanded tips, once they forget to pick us up on a return trip back to the oom from an excursion and was left stranded for hours untill we found a taxi we never got our money back or apology, food was gross we were all inclusive and ended up only eating once well my partner had a roll that was the only thing edible !

  • Stayed June 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank hertford-lass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Zouara, Manager at Zouara Hotel, responded to this review, 16 September 2011
Dear TripAdvisor Zouara Sharm Hotel Viewers,

First i would like to thank everyone who been visited our hotel page, I would like in this moment to announce that Zouara Hotel started to work with a new management team since 1st of August 2011 and on behalf of all the staff and all the management team here in Zouara now i would like to thank each person who care to put and write his experience with Zouara Hotel rather its bad or good comments and that will be our guide line to improve the hotel performance starting from the day we start be in charge of this place and for everyone who would like to have a new experience with us to spend his/her holiday starting from this moment we are sure that our performance will be clearly noticed ....

Thank you & Waiting you soon


On behalf of hotel management


Zouara Sharm Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Zouara Hotel

Property: Zouara Hotel
Address: Nabq Bay, Sharm El Sheikh, Beside Royal Albatros Moderna, Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh > Nabq Bay
Amenities:
Bar / Lounge Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #31 of 32 Hotels in Nabq Bay
Hotel Class:3 star — Zouara Hotel 3*
Number of rooms: 111
Official Description (provided by the hotel):
With its lagoon-style pool and private beach along the Red Sea, this hotel in Nabq Bay features spacious rooms with balconies. ... more   less 
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Also Known As:
Zouara Sharm El Sheikh
Zouara Hotel Egypt
Zouara Hotel Sharm El Sheikh, Egypt - Nabq Bay

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