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All reviews nice bathroom munnar town double bed room service is also in house restaurant reception staff sight seeing excellent hotel nice food rooms are clean kerala balcony operative nature
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Reviewed July 22, 2018 via mobile

Booked hotel from reviews read on TripAdvisor and it was worth. Location is excellent, near the market area so everything was within reach. Surrounded by beautiful mountain views. Rooms are a bit smaller for the family of 4 but an extra bed facility was available so it was worth.

Stayed: May 2018, travelled with family
Thank Kalpesh_V_Suratwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 29, 2018

Staff wasn't good, rooms were noisy and unclean. We never had such a bad experience in any hotel earlier. Security staff, reception staff- all were arrogant and lacked professionalism and customer service.

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank sri_kirti22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SajuChacko, General Manager at Green Ridge Holiday Home, responded to this reviewResponded July 5, 2018

Thanks for your valuable statement

Let me open up the problems u faced in our Hotel. The CCTV footage says that...
At the time of check in you requested for a family room for five people and u got the room as per your requirement and budget. But the problem started when u tried to take the sixth person (as per u r version family member + Driver) to the room in which hotel front office objected by saying due to security reason outside guests are not allowed to entered in guest room. After some exchange of words between you and the hotel staff you paid for extra person charge (without breakfast). Next day morning, six people taken the breakfast, where u refused to pay the bill and last paid.
Then regarding check out in Front Office clearly displayed Check out time is 11Am by seeing that unnecessarly started arguing for 24hrs.

So your intension was very clear to the management. In every hotel or offices they got their own policies.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 2, 2018 via mobile

Outer part of the hotel looks good but the rooms are below average and small. Its close to town and hence very crowded . Its definitely not a resort experience .
You can better resorts and just a bit higher price few kms away from Munnar town. You can still be ok with this hotel if you are travelling by public transport and want to live close to town

Stayed: May 2018, travelled as a couple
1  Thank 630kandarps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 29, 2018 via mobile

Very poor service, food was not good. We had lunch from their restaurant , food was delayed and when we asked for replenish some dishes they did not respond. No smiling faces! Not clean! No parking facilities. Security person till the restaurant person seems very arrogant. We could see the lack of professionalism.

Stayed: April 2018, travelled with family
1  Thank sherinKochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 29, 2018 via mobile

Hotel location is very good. Just 2mins from munnar bus stand. We have been given rooms at the back which is near the church.There was a dump yard View from the Balcony.

Overall experience is good. Service and food was also good.

Stayed: March 2018, travelled as a couple
Thank Sayan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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