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All reviews anybody visiting veg restaurant power backup wake up call hotel is located comfortable stay bus stand special food munnar town deluxe rooms road side staff behavior decent stay complimentary breakfast star property ground floor family stay
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Reviewed February 8, 2018

Overall, I enjoyed my stay there for I met other backpackers from different parts of India.”
I liked how helpful the staff were. They showed me the easier way to go to places using public transport. The WiFi connection was satisfactory, too.

Stayed: December 2017
Thank PremasaiS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red S, Guest Relations Manager at Red Sparrow Hotels and Resorts, responded to this reviewResponded February 11, 2018

Dear Guest,

Greetings from Red Sparrow Hotels & Resorts Munnar!

Thank you for sharing your feedback.

We are delighted to know that you had a warm and luxurious experience at Red Sparrow Hotels & Resorts Munnar. Our team is extremely thrilled to note your acknowledgment of the stay in our hotel.

We at Red Sparrow Hotels & Resorts, always strive to provide our guests a comfortable and peaceful stay through its fine accommodation, award-wining restaurant and gracious services. Your positive comments are a source of motivation for the team.

It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!

Warm Regards,
Manager
Red Sparrow Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 7, 2018 via mobile

The property was as neat as the picture. The green environment surrounded by the property feels naturally fresh. The interiors and the ambience were royal and felt worth for the money. Thumbs up for the service. The last but not the least, the wooden furnishes is like adding features to the cap.

Stayed: February 2018, travelled with family
Thank Syed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red S, General Manager at Red Sparrow Hotels and Resorts, responded to this reviewResponded February 7, 2018

ear Guest,

Greetings from Red Sparrow Hotels & Resorts Munnar!

Thank you for sharing your feedback.

We are delighted to know that you had a warm and luxurious experience at Red Sparrow Hotels & Resorts Munnar. Our team is extremely thrilled to note your acknowledgment of the stay in our hotel.

We at Red Sparrow Hotels & Resorts, always strive to provide our guests a comfortable and peaceful stay through its fine accommodation, award-wining restaurant and gracious services. Your positive comments are a source of motivation for the team.

It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!

Warm Regards,
Manager
Red Sparrow Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 5, 2018

Visited munnar last month & it happened to be one of my best trips. First of all many thanks to Red Sparrow. They made my stay memorable. The Room, Food, Service & ambience was cool. The staffs were so generous & courteous. Keep up the good work Red Sparrow. Cheers

  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank AbuAntony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red S, Guest Relations Manager at Red Sparrow Hotels and Resorts, responded to this reviewResponded February 5, 2018

Dear Guest,

Greetings from Red Sparrow Hotels & Resorts Munnar!

Thank you for sharing your feedback.

We are delighted to know that you had a warm and luxurious experience at Red Sparrow Hotels & Resorts Munnar. Our team is extremely thrilled to note your acknowledgment of the stay in our hotel.

We at Red Sparrow Hotels & Resorts, always strive to provide our guests a comfortable and peaceful stay through its fine accommodation, award-wining restaurant and gracious services. Your positive comments are a source of motivation for the team.

It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!

Warm Regards,
Manager
Red Sparrow Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 4, 2018 via mobile

I’m very impressed in this hotel. The service, room, location, employees are excellent. Especially in front desk one employee Anoop helped us to make atmosphere good. Location is in correct place, this situating near one British church. Bus stand & city also nearby. Thank Red Sparrow.

Stayed: January 2018, travelled as a couple
Thank FebinG5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red S, Guest Relations Manager at Red Sparrow Hotels and Resorts, responded to this reviewResponded February 5, 2018

Dear Guest,

Greetings from Red Sparrow Hotels & Resorts Munnar!

Thank you for sharing your feedback.

We are delighted to know that you had a warm and luxurious experience at Red Sparrow Hotels & Resorts Munnar. Our team is extremely thrilled to note your acknowledgment of the stay in our hotel.

We at Red Sparrow Hotels & Resorts, always strive to provide our guests a comfortable and peaceful stay through its fine accommodation, award-wining restaurant and gracious services. Your positive comments are a source of motivation for the team.

It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!

Warm Regards,
Manager
Red Sparrow Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 28, 2017 via mobile

I have stayed here for 3 days during my recent visit to munnar for winter holidays . The review is as follows
It is a small hotel property with limited rooms and it is not worth for the amount paid for the rooms . The review may be little shocking .
Rooms - rooms are big , recommend to stay in suite not in deluxe rooms . Have stayed in suite first day and last 2 days stayed in deluxe which was bitter experience
Bathrooms - as mentioned suite is better in all aspects . Go for this if you get suite Only not in deluxe rooms
Food - the breakfast is free and not very impressive . They are getting readymade food and cooking happens here most by heating . Nothing special foods and if you really want hot interesting food in the morning Yiu have to hunt in the town with best rates Restaurant. But okay for stop gap breakfast
Service - all phones are not working mostly useless . Most of the time I walked to reception and had my message
Room service - very slow not to the mark
Checkin - checkin was good and fast and staff is courageous but the courtesy is not responded in the above seen issues
Checkout - pathetic . The cc machine doesn’t work in the morning due to poor network connectivity and I have waited for 1 hour to pay . It went in vain and being next of Christmas I have hunted all ATMs and most of them are empty to pay huge cash . They don’t communicate the issues priorly . Talk to them very clearly before checkout else if you are in hurry it will be bad experience. Suggest to pay some major advance upfront to avoid last minute issues .
Hot water - it is actually very hot and no issue in getting it . However due to more occupancy chances are high you get cold water shortly . Due to frequent power failure the hot water continuity is an issue .
Parking - no space . Car is almost parked in the road and unsafe
Proximity- it is very close to city centre and if that is an option of you then can be the choice
Overall it is mixed experience and mostly I was ditched in service not in the quality of the property infrastructure.
If you are really service oriented this is not your cake . Probably you have to continuously emphasise on what is needed .
Not worth for the money that is paid

Stayed: December 2017, travelled with family
Thank KSATHIYAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red S, Guest Relations Manager at Red Sparrow Hotels and Resorts, responded to this reviewResponded January 22, 2018

Dear Guest,

Greetings from Red Sparrow Hotels & Resorts Munnar!

Thank you for sharing your feedback.

We are delighted to know that you had a warm and luxurious experience at Red Sparrow Hotels & Resorts Munnar. Our team is extremely thrilled to note your acknowledgment of the stay in our hotel.

We at Red Sparrow Hotels & Resorts, always strive to provide our guests a comfortable and peaceful stay through its fine accommodation, award-wining restaurant and gracious services. Your positive comments are a source of motivation for the team.

It was a pleasure to have you with us and we will sincerely look forward to welcome you back soon!

Warm Regards,
Manager
Red Sparrow Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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