We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
5 people are viewing this hotel
Booking.com
C$90
Fully refundable before Fri, Mar 29
Breakfast included
No prepayment needed
Hotels.com
C$90
Fully refundable before Sat, Mar 30
Breakfast included
No prepayment needed
Get rewarded with One Key
Expedia.com
C$78
Fully refundable before Sat, Mar 30
Breakfast included
Get rewarded with One Key
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,753)
Filter reviews
1,753 results
Traveller rating
1,188
439
77
28
21
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,188
439
77
28
21
Show reviews that mention
All reviews coakers walk bryant park valley view signature suite mr shyam kodai lake family suite walkable distance excellent view sight seeing every guest awesome location deluxe room courteous staff pleasant stay bus stand wonderful experience
Selected filters
Filter
Updating list...
695 - 700 of 1,753 reviews
Reviewed January 17, 2017

We booked the valley view room for 2 nights.
Pros:
There's a quaint feel about the place, view from the room is good - if not great
Cons:
Bad, bad service. I could clearly notice deferential treatment towards non-Indian customers and not quite the same towards others. It is a resort and it should aim to make their guests happy and comfortable. Instead I felt as if we were staying at a hostel. First ,the complimentary breakfast is not served as buffet. You need to place an order from a very limited menu. Nobody is going to ask you if you need anything else. Second, Kodai is extremely cold and they will not provide kettles in the room. This should actually be put in capital letters on their website, since I have never encountered a resort at a hill station that does not provide water heater in the room - its a basic amenity. Third they will not serve dinner post 9pm. We reached at 9.30 one night and had to walk back in the cold to get some dinner. I had a great time at Kodai, the only letdown being the stay here. Spend a little more and book a 4-star or 5-star place and save yourself the trauma.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank MohimaC1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kodai, Guest Relations Manager at Villa Retreat, responded to this reviewResponded April 13, 2018

Dear Guest

Thanks for your review. At Villa Retreat, we always strive to provide a memorable holiday to our guests. We are rated No.1 on trip advisor in Kodaikanal as we provide the best hospitality services, owing to which the reviews of our guests in which nothing is over hyped, It shows really what we are and the service cannot be provided even by a 4 or 5 star Hotels.We were surprised by your review that we could not meet your expectation. We sincerely apologize and feel sorry as we couldn't reach your expectations. Your valuable feedback regarding room amenities and service has been passed on to our management & have also ensured that the listed issues are sorted.

We look forward to host you once again in the near future and promise you that you will have a memorable holiday with us.

Regards

Hotel Villa Retreat team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2017

Excellent friendly manager and staff. Very honest and sincere. We had two rooms on day 1 and kept one room on day 2 during the day as we had to checkout in the evening. They mentioned that the breakfast on day 2 was chargeable. But at the time of settling the bill, they gave 50% discount on the breakfast without us saying anything. They could have charged the full amount as we agreed at the time of breakfast in the morning. They also gave two complimentary room heaters (normally chargeable) when they mentioned at the time of booking that only one will be complimentary. We are impressed with their fairness of dealing with the customers and not just looking for making money.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank MumbaiSurfer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 8, 2017 via mobile

We went on the 2nd of Jan for the family sweet, which has 3 bedrooms, and a big living room with a great fire place..It definately gets very cold in the evening and is a relief to have it..The place is beautiful and right next to the coakers walk, so u can just go in the morning and enjoy a beautiful walk.the service was excellent, all food was great, especially khichadi...A lil silly to order khichadi u may think, but it's a comfort food and was sooo yummy.rooms in excellent condition..Overall a great experience.

Date of stay: January 2017
Trip type: Travelled with family
Thank priavignatius
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kodai, Guest Relations Manager at Villa Retreat, responded to this reviewResponded January 11, 2017

Dear Guest
It was with great pleasure to have read your comments about your satisfaction of the culinary delights offered, as well as the heartfelt service provided by our team. We will certainly share your wonderful feedback with the team. Thank you so much for your lovely comments about our facilities and services. We are delighted to read that you have enjoyed your holidays with us and that we have been able to meet all your expectations.

Thank you again for sharing your experience, and we look forward to welcoming you back again in the not too distant future.

Thanks and regards

Team
Villa Retreat Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 5, 2017

We were in Villa Retreat from Dec 25th to 29th 2016. Great location, the view from the hotel is amazing. Sunrise never looked so beautiful, throwing different shades each day. Fell in love with this place...Amazing food and people were friendly and courteous. Though the service was little slow due to the holiday season rush, it is something you can overlook. Room and the wash rooms were clean. Though we had driven down from Bangalore, we used their Travel Desk for our sight seeing. Safe, polite drivers but not all were conversant with English / Hindi.
Overall a beautiful and pleasant stay...I would highly recommend Villa Retreat!!!

Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank _sarithakelkar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kodai, Guest Relations Manager at Villa Retreat, responded to this reviewResponded January 11, 2017

Dear Guest,

Thank you for Sharing a wonderful review of your memorable stay with us.

Our team always strive to create a memorable stay for all our guests, and I am sure that your kind words will give us more energy and help us to improve much more and deliver our best service at all the times.

We understand from your words that you really enjoyed your stay with us.

Your are always welcome back to Villa Retreat for your mesmerizing and memorable stay with us any time in near future and assure you to deliver best of service at all time..

Team,
Villa Retreat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 4, 2017

We booked classic mini room
Merits
=====
1. Very good location
2. Coaker walk, lake and park are just walking distance
3. View from the room was excellent
4. Well maintained
5. Courteous behavior of staffs

Demerits
=======
1. Small property
2. Classic Mini room is actually a Micro-room.

Room tip: Classic mini room is not mini, but micro. But the view from this room is excellent
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Debiprasanna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kodai, Guest Relations Manager at Villa Retreat, responded to this reviewResponded January 11, 2017

Dear Guest,
we thank you for spending your precious time for us in sharing your memorable experience of your with us. we are so delighted to listen from you .Your comments encourage us to up the level of amazement by our hospitality that we offer and continue our endeavor to delight our guest.

We look forward to serve you again in Villa Retreat for your mesmerizing and memorable stay with us any time in near future and assure you to deliver best of service at all time..
Team,
Villa Retreat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews