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All reviews sawasdee restaurant laem tong beach long tail boat main island facing the sea superior bungalow quiet side welcome drink maya bay boat ride nice beach tonsai boats paradise baht resort bamboo
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Reviewed June 3, 2018

This hotel is directly on the beach. Most of the staff here were very friendly and welcoming. Some of the staff struggled to understand English.
We did not have the best room. It had a smell to,it, but this smell did seem to disappear a bit once we got the air conditioner going. The rooms could do with some updating but they were comfortable.
The restaurant attached to the hotel was ok. We found the service very slow, it took an hour on out visit to get our food order and nearly 25 minutes just to get our drinks.
But a walk down the beach takes you some a few more places to eat, they were fantastic. Friendly staff great service and very welcoming.
If you are looking for a hotel close to the beach where you can spend the day relaxing with amazing views this would be perfect.

Stayed: May 2018
1  Thank Angusrach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichai C, ผู้จัดการ at P.P. Erawan Palms Resort, responded to this reviewResponded June 23, 2018

Dear Angusrach,

First of all thank you for sharing you wonderful experience with us and taking the time to post such a nice review on TripAdvisor.

We glad to know that all of you are pleased with the service from our team members during your stay with us.
According your feedback about slow service from the restaurant this valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided.
We are looking forward to welcome you back to stay with us again soon,

Best regards
Supachot Prajoedchaiwong / Resident Manager

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Reviewed May 19, 2018 via mobile

We really had a great stay at P.P Erawan. The room was great, luckily we were close to reception so the WiFi was great. The staff were very friendly and helpful. We went for dinner literally on the beach, was absolutely amazing. For afew nights stay, this place is awesome. No transport on this island but long tail boats which are very trustworthy and great for viewing the surrounding islands. We used boat number 3! He was absolutely awesome and showed us some really great sites. The pool was great and you can get towels from reception which was even better as we didn't bring along with us. Really a little gem.

Stayed: May 2018, travelled as a couple
1  Thank CandiceW462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichai C, ผู้จัดการ at P.P. Erawan Palms Resort, responded to this reviewResponded May 28, 2018

Dear Candice W,

Greeting from P.P.Erawan Palms Resort,

First of all, thank you for choosing us to stayed when you spent your honeymoon on Phi Phi Island.
We were happy to know that your stay has been a positive experience and overall we fulfilled your expectations.
Once again thank you for sharing your wonderful experience with us and we looking forward to welcoming you back to stay with us again in the nearest future.

Best Regards,
Supachot Prajoedchaiwong / Resident Manager

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Reviewed May 11, 2018 via mobile

The location of this hotel was five stars the beach and blue ocean are amazing. The staff were excellent and helpful. The hotel itself however is disgusting. There was big gaps under the door a lizard got through and was hiding under our bed. We eventually had to put a towel against the door to seal it. Our balcony was covered in ants so we couldnt use it. We were supposed to stay for two nights but cut our journey short. There was a lot of flora and fauna which attracts hundreds of bugs, the holiday inn up the beach didn’t have this and looked much cleaner. The room itself had dirty walls and the bed was rock hard. Their massage services are excellent.

Stayed: May 2018, travelled as a couple
1  Thank 20molliem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichai C, ผู้จัดการ at P.P. Erawan Palms Resort, responded to this reviewResponded June 23, 2018

Dear Mollie M.

Greeting from P.P.Erawan palms resort.
Your comments are very important for us because they will allow us to improve the quality of our standards of product and service provide.
Once again thank you for your feedback.
We hope all of you enjoy with our foods and the best Relaxing location on Phi Phi Island.

Best Regards.
Supachot Prajoedchaiwong / Resident Manager.

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Reviewed April 30, 2018 via mobile

My friend and I were looking for a quite and not too fancy resort to stay. First we got to "Hip resort" on the long beach, which was full of garbage in front of the beach, and with a construction work going in the middle of the resort area. Shocking.
Already exhausted, we went to the "Erawan Palm resort" located on the Laem Tong beach (20 min by boat from tonsai pier). We found this resort randomly on google, and just wanted to lay down on the beach, and to forget about our bad experience of the long beach resort.
The Erawan Palms resort turned out to be a magical place to me. The Laem Tong beach is the best beach of the island - quite, with stunning views of both sunrise and sunset (the sunset is on the other side, 5 min walk). There are just 4 resorts on this beach. No loud music, no drunk yelling people :) We stayed in the superior bungalow. It was a big, clean room, with a great view of a beautiful garden and a bit of a sea :) The resort is located just in front of the sea. The breakfast, the bar and the restaurant are right on the beach. If you like, you can choose a table right on the white soft sand. All you can see from there is the calm, beautiful sea :) The atmosphere in the evening in this resort is magical. Live music, no rush, smiling people. The food was great. Breakfast selection, restaurant products quality, everything was super. The seaview spa, the cozy pool, the gorgeous garden. I think I loved everything about this place.

But the best part of this resort was the staff. They were so kind and caring. Their service was amazing during all our 9 nights stay. The manager of the resort, Ko, is a great, charming man, who is doing everything possible to make your stay
comfortable and fun. :)
Would go there again, surely.
Thank you again.
Alona

Stayed: April 2018, travelled with friends
3  Thank AlonaM17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichai C, ผู้จัดการ at P.P. Erawan Palms Resort, responded to this reviewResponded May 2, 2018

Drae Alona,

Greeting From P.P.Erawan Palms Resort.

First of all, thank you so much for choosing us to stay when you spent your holiday in Phi Phi Island and sharing your wonderful experience with us.
I'm so glad to hear both of you are full of happiness with our accommodation and services from our team members.
I hope you have fun at the full moon party on Koh Phangan and please take care yourself.
Once again thank you for your nice review and we are looking forward to welcoming you back to stay with us again in the near future.

Best regards,
Supachot Prajoed chaiwong (Ko) / Resident Manager

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Reviewed April 30, 2018 via mobile

Our stay at Erawan Palms Resort was just amazing. I recommend this hotel to anyone who wants a quiet and relaxing vacation.
The resort is placed on Laem Tong beach, a 20 minutes boat ride from Ton Sai pier. It is a quiet, clean and maintained beach, with some restaurants offering really great food.
The resort itself is very exstensive, placed on the beach and has various accomodations. It was renovated not long ago, and the rooms are beatifuly done and spacious. Cleaning was done every day with a great care. We enjoyed every minute spent in our room.
But the best aspect of this hotel is the staff. Everyone were very friendly and kind and eager to help with any question we had. We felt very welcomed through our 9 nights stay. Resort manager, Ko, was dedicated to give us the best expiriense possible (and not only us).
The hotel also offers shuttels to Ton Sai pier twice a day (extra charge) and on the beach you can take a long tail boat to make a trip around the island, stopping at points of interest. You can also enjoy various spa treatments, offered by the resort, while facing the sea. The last but not least is the breakfast which included many various items and was slightly different every morning.

Stayed: April 2018, travelled with friends
1  Thank Marri69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pichai C, ผู้จัดการ at P.P. Erawan Palms Resort, responded to this reviewResponded May 2, 2018

Dear Maria,

Greeting from P.P.Erawan Palms Resort.
Thank you for your recent stay with us and for giving us The Best Rating. It is great to know that all of you are pleased with the service from our team members during your stay. Indeed it has been our endeavor to offer excellent experience for our guests during they stay with us.
Normally the location of P.P.Erawan Palms Resort are surrounded by the most stunning beaches of the Andaman Sea, there are many beautiful areas for people who like to relaxing with long white sandy beach, crystal clear water and coral reefs in front of the beach, and enjoy with feel at once with the soothing sounds and awe-inspiring views of the ocean waves gently.
We got many beautiful place for Diving Spots and Snorkeling nearby (In front of the beach)
Once again thank you for a nice review on TripAdvisor and Agoda.com
We look forward to welcoming both of you come back to stay with us again in the nearest future.

Best Regards,
Supachot Prajoedchaiwong (Ko) / Resident Manager

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