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Reviewed November 4, 2010

Could not fit into the Shower it was that small.
Bed was rock hard.
We found plenty of better hotels for much better value on the island - I encourage you to do the same.

  • Stayed: October 2010, travelled as a couple
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Thank wjay14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 31, 2010

Located in the heart of the isthmus near the pier but so quiet. Beautiful large pool overlooking the north bay, great lounging chairs with full views, nice pool drink & food service. Breakfast buffet was extensive and delicious. Location perfect for strolling into town for people watching, shopping, catching a dive boat, walking the beach or trying other restaurants. The view rivals famed Maya Beach. Hotel has some small renovation projects underway but did not interfere with our enjoyment. Room water pressure was low and hot water was mild, but sufficient. Staff is very attentive and pleasant. We spent five nights here and look forward to coming back!

  • Stayed: October 2010, travelled with family
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Thank SaltyDancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2010

This place was terrible, clearly this hotel can charge whatever they like and provide terrible accomodation and service because so many people flock to Phi Phi on a daily basis.

The hotel was grotty and the staff uniforms had seen better days, they were old and ripped and had stains all over them.

The room was miles away in the older part of the hotel so looked nothing like the pictures on the hotel website. It would have looked good in the 70's!

The bed was covered in bugs and as a result we were bitten by the things. We had insect repellant which got rid of most of them however when we complained to the staff about the room they asked us to bring evidence in the form of dead insect bodies to prove there were creatures all over our bed. (sadly we didnt have the corpses to deliver to them so did not receive even an apology)

we complained again the next morning and received a blank k, no apology from the girl who checked us out so we spoke to the manager who again gave no apology / explanation / compensation.

We asked if he had heard of trip adviser and told him we would be writing a review of his hotel to which he shrugged his shoulder. We asked him if he was even concerned about this... he said no. He could not have cared less about negative feesback to his hotel which highlights why our experience was so bad.

So basically I am recommending NOT to stay here. the deck chairs by the pool (of which thre arent enought to accomodate guests) were falling apart (one even while we were there), the umbrellas ripped. The breakfast buffet was also revolting with it being outside in the stinking hot weather, the food was uncovered and attracted the attention of a heap of fly / insects. Just in general it was low quality gross food.

Our bathroom was also not cleaned properly there was hair all over the floor from a previous occupant of the room and it was really noisy from the music being played at near by bars.

The one good thing i'll say about this place is there is a fantastic veiw from the pool area. That is all.

Other than that do not waste your money on this horrible place and their rude staff members.

  • Stayed: October 2010, travelled as a couple
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1  Thank missmitch23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2010

Phi Phi Cabana is certainly......OK. It's not horrific and you won't leave feeling like you'll be wanting your money back as such, but it's just not all that good. The rooms are outdated, the staff treat you like you're out to rip them off while simultaneously looking to charge you for every little thing, there are absolutely no extras and it feels like there has been a serious cost cutting exercise there over the past however many years.

It's certainly not a Thai paradise by any means, although the pool is pretty cool. The room views are also quite awesome to be fair.

It's a strange one. If you're on Phi Phi then you're probably not there for much other than cheap food, cheap booze, great water, boat trips and partying, so there is no need to pay the relatively top-end prices of this place. You certainly don't get what you pay for and if you head to the other end of the 'main road' of Phi Phi then there are similarly priced MUCH nicer places.

My recommendation for Phi Phi would be to book one night somewhere cheap, dump your bags and take a walk around and work out where fits best with what you like. You can walk the whole village in Ton Sai Bay in under an hour (while stopping off for a coconut shake and a pancake on the way) and you'll find the place that is perfect for you.

Overall this place kinda sucks, but it's certainly not awful.

  • Stayed: October 2010, travelled as a couple
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1  Thank energise_ross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 18, 2010

We stayed at the Phi Phi Cabana for 3 nights and just loved the room we were in..Our room was on the ground floor with access to the sea and we could see the pool on one side... The view from the room was simply amazing and the only down side was that with a view like that you dont feel like venturing out : )))... The bathroom was not that spacious and clean...

The breakfast selection was good and the view from the pool is the best in Phi Phi.
We had read that the noise keeps you awake till late hrs in the night, yes it is trus it could get a little noisy with all the music in the night but if you had a relaxed day and a good dinner you really don't care and would have no problem sleeping...

We looked at the other hotels as well Holiday Inn and the other resort (on the outskirts can't remember the name now) but this seems to be best located resort close to all the activity and very close to the breathtaking views....

Loved it...

  • Stayed: October 2010, travelled as a couple
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Thank SAMIRAKSARMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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