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Reviews (13)
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7 - 12 of 13 reviews
Reviewed October 14, 2012

This Hotel does not pass on any aspect of the hospitality trade.
Rooms are poorly lit, beds hard and lumpy, doors without mechanisms, limited poor quality television with UPS supplies that effectively have no batteries. The smell in the corridors and rooms resembles a sewer. The bathrooms are no better with toilets that are often loose at the base, showers that are not functional and cause flooding on the floors
Service is effectively non existant. Order a pizza and you will wait 2 hours or more and will often get it cold. Food in the canteen (cannot be called a dining hall) is often cold, overcooked and tasteless. It appears that significant recycling of food is being implimented. Vegetables are scarce with a limited variety from day to day. The staff have no training on how to interface with guests - the intefacing is more that of a prison warden to an inmate. Exceptionally arrogant and unpleasant
There is no tourism to speak of and most residents are forced to stay here by the company they represent. The costs for this bunk house is extraordinarily high and totally skewed in relation to the poor facilities, food and service.
The facility is very porly managed. The manager is only to be found on rare occasions chatting to the receptionist - not attempting to address any issues. Complaints are never addressed by anyone - those paying the bill and those sending it.
My advice is find a hovel elsewhere if you are really desperate - at least that way you wont feel as though you have been ripped off for a hotel that rates ZERO in the star rating

Room Tip: There are no good rooms - I have stayed in every class of room - the only thing that changes is the size of the room and then not by much - they are all terrible
  • Stayed: September 2012, travelled on business
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3  Thank Masendekat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 10, 2012

This is a difficult review to write seeing that it is entirely negative in every aspect. I was treated better in a hotel in Baghdad whilst under bombardment during the first gulf war.
Food - Terrible is too good a word, abysmal is the closest. Uninteresting menus regurgitated repeatedly with new "additions" the following day. Spoiler alert - You will get sick eating here.
Rooms - 70's grunge. Lighting seems to be on ration here with night vision goggles a necessity. All the hotel rooms seem to have 5 watt bulbs as the maximum. Walls you could push through, and hear everything next door. Hygiene is non-existent with serious concerns on the amount of illness reported by regular guests.
Amenities- WiFi hit and miss (mostly miss) as the power cuts continuously disrupt, in fact be careful with all your gadgets as be prepared for a wipe out during the outages. To be honest power cuts is the wrong term to be used "Power on" would be better as you have to type fast if you are emailing.
Inside and outside of the hotel footprint reminds me of a Somali souk with noise and utter bedlam reigning supreme. I WAS AMAZED that I was informed that most of the hotel was occupied by an American oil firm who housed their personnel here....They must have serious issues with the insurance company if anything happened to this place and one of their employees was involved. Traffic was constant, noise was constant, chickens roaming, security was thin on the ground and any serious breach by a concerted group would be easily inside the hotel within seconds.

  • Stayed: May 2012, travelled on business
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1  Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 1, 2012

This hotel rates zero stars.

The approach to the hotel is down nothing much more than a dirt track through a shanty town.

The rooms at first sight look just about mediocre, until you find some of numerous defects, especially in the bathroom. Regular maintenance is virtually non-existent. Beds are actually satisfactory, but the probability of getting a good nights sleep in this hotel is almost zero. Sound proofing is totally absent, and the staff and other guests seem to act is the hotel is an extension of a street market with shouting, banging of doors, loud televisions, and the constant outages of power etc. You may also get woken, on occasions, by certain ladies claiming they are a visitor calling you on the room phone, offering personal services. The hotel seems to do nothing to control this, and probably give out hotel room numbers to these ladies of all visiting male guests.Great to the few who welcome this, a total annoyance to those who do not.

Moving on from the rooms, the food here is almost guaranteed to make you unwell. The restaurant, at first sight, looks not too bad. But, if you are not a regular customer, you will not know that the food is monotonous recycled ion a daily basis. The number of times this food has been put back in the fridge (or not) is endless, and cases of bad food poisoning are endless. If you have to eat here, better to order something off room service which might just have slightly lower chance of being contaminated. The food hygiene is appalling, if you venture into the kitchen and surrounding area, you will be nauseated instantaneously. I have personally seen rats inside the restaurant, and had them run over my feet in the areas outside.

The friendly bar is probably the best bit of the hotel, where you can perhaps drink sufficient to forget where you are. Prices tolerable for a 5 star, for this place way over the top.

One other review was quite generous in saying this hotel had good security. I am nearly 60 years old and would have no difficulty scaling the walls, which are devoid of any security wire. The guards at the gate do not seem to be vigilant, and there often seems to be a good few unauthorised guests hanging around, who seem to have no business here. Determined criminals or terrorists would be able to penetrate the facade of security shield with relative ease if they had any degree of determination.

I could write a whole book, but the reader must get the picture by now.

Why a huge multinational company like Chevron choose to put their people here is a mystery. The hotel falls short on all security, health, and comfort stands by an astronomical margin.

If the room rate was about $20 a night, it might just about achieve something approaching value for money. For the $200+ they charge, you can stay somewhere a hundred times better, even in Lagos.

The only thing positive I can comment on, is that the wifi has recently improved from very poor to passably ok. It would be nice to think that this was a small sign of impending improvements, but, sadly, the hotel is way beyond redemption,

Room Tip: no good rooms here, go to a different hotel
  • Stayed: September 2012, travelled on business
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Thank mikhailUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 1, 2012

4 1/2 stars? No Way. There is no tourism in Nigeria so this is just for the Business traveler. I have had to stay at this hotel because that is where my company puts me. At 220 USD a night it is unbelievable that they even considered it. It was good many years ago but has long since gone to seed. Rooms all have the moldy smell with the added smell of a different fragrant's that are added to mask the odor. The most distressing is the unsanitary conditions that are evident.
The pool is a breeding ground for disease with ear & throat infections evident. The gym consists of many broken machines, the multi-unit being one of them & zero maintenance. The kitchen facilities are the worst. The sad thing is that they do not try to hide it & anyone can go there on their way to the back rooms. If you go to the back of the kitchen you will see filthy grease packed pots, sinks & grinders all exposed to the elements. This is also where they do the Barbecues.
Finally, although the staff is pleasant they are not paid for months, if at all, & this alone makes for poor service, Be prepared to tip as needed for good service.
If you have to come here stay at the ECKO Hotel. Great as a hotel should be.

Room Tip: Don't go here.
  • Stayed: January 2012, travelled on business
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4  Thank Stevecamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2008

Clean rooms, good security, but very basic.

This hotel is frequented by many Chevron visitors and others with business in Lekki. It is about a 5 min. drive from the Chevron compound. The first thing you notice is that the hotel a couple of blocks off the expressway, which makes for a quiet location. The hotel is surrounded by a large fence and several armed guards, which is a necessity in Lagos. Checkin was fast and efficient. I received an "executive diplomat" room which was comparable to a Super 8 motel in the USA. The room was small (but not tiny like European cities), featured a king size bed with clean linens. The bathroom was small but clean with a large shower/tub combo and a movable hose/faucet (as you see in Europe). The hot water tank mounted above the shower provides about 5 min of hot water, then you are history. There was one large worn towel and a bathmat that did not appear to have been cleaned in some time.

The room also featured cable TV with a decent channel lineup. The hotel offers paid wi-fi in 2 hour increments but be forewarned that service is mediocre, the speed is equivalent to 14.4k dialup - not worthwhile unless you are desperate.

The hotel restaurant offers a limited breakfast menu (omelet or scrambled eggs) and more extensive dinner buffet featuring Nigerian dishes. I had 2 meals at each time. The food is good but nothing to rave about. The prices are high given the relatively cheap cost of labor. Service was indifferent, poor at breakfast.
Neither the restaurant or bar was crowded. The bar prices were actually quite reasonable compared with big US cities.

Overall this hotel provides a safe, clean room, but it definitely is not as nice as the Protea down the road. However it is better than many of the other options in the area.

  • Stayed: August 2008, travelled on business
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7  Thank Boraxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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