Waited 4 hours for black tea and dry bread.
Reception was very rude when they couldn't find my reservation. After feeling completely disrespected and degraded by reservation, I offered to pay for 1 night as it was late, and I was scared being a single lady in an unknown country, then would find alternative accommodation in the morning.
My booking had then been found hours later and I was told under no circumstances would I be refunded, even though it was their mistake and I had by this stage managed to find alternative accommodation at a friendly hotel that made me feel welcome
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