Our group paid a deposit online prior to checking in. The hotel claimed that a deposit paid online through a booking website goes to the "intermediary" and not them so we must pay the full room price. We never received our deposit back. The front desk was clearly being dishonest and trying to take as much money as possible. They claimed that their phone does not work externally (so cannot call the booking site), and also do not have the capability to charge on a credit card. Overall, horrible experience.
Also do not book your tours here, they are overpriced.
- Official Description (provided by the hotel):
- Welcome to the huacachinero hotel, we are a company dedicated to tourism providing lodging and food. In our establishment you will find quality of service, tranquility, relaxation and good attention. We inform our visitors to be careful with the taxis that they take in the bus station, many of them are informal and they tend to offer tourist services without having travel agency so it does not have any guarantee of the sold being in the end scams. Take as a suggestion our recommendation so that your stay in our country is of your total pleasure without spending any unpleasant moments. We look forward to your soon visit. ... more less
- Reservation Options:
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- Also Known As:
- El Huacachinero Hotel