I had high expectations of this villa based on the reviews, photos and the presentation made by the owner, who compares it with 4 and 5 star hotels in larger cities.
Everything looks exactly as in the pictures, but that all. Although efforts are made by the staff to accommodate your stay, it cannot be hidden that the receptionist is also room service, and the chef is server and part-time cleaning lady as well.
The sheets were spotted and could have been cleaner, the towels had spots and one of them had a big hole most likely made by a cigarette, despite the big sign on the door that read No Smoking.
The "5 star" room had an overpowering, chemical smell coming from one of those power candles. 12 hours after removing it the smell was still unpleasantly present.
The shower was leaking water around the head instead if through.
On the way out I mentioned the above to the owner and he promised to look into all of these.
Surprisingly he did not offer anything to repair the discomfort.
Needless to say that this was one night stay. I will never return or recommend this villa to anybody.
- Official Description (provided by the hotel):
- Villa Alice has an exceptional location, being situated downtown, but in a quiet place, near the ever-green Simion Florea Marian Park. It is the ideal accommodation in Suceava or Bukovina both for business, cultural or relaxation stays, being close to the main state, city or county institutions, the best restaurants and the important tourist sites. We have a private and secure parking with non-stop video surveillance, 24 hour Reception, central private heating, breakfast room, conference room, sauna, fitness, medical clinic with round the clock medical service and other on demand services. Villa Alice has been completely renewed, now offering you 4 star rooms, 4 star "Belvedere" apartments, as well as – a premiere for Bukovina, but also the northeastern part of Romania – 5 star rooms and bathrooms. These are equipped with 152 cm (60”) Full HD Plasma TV, digital & HD television (over 115 channels), Blu-ray player, personal computer (in the room), wireless and cable Internet access, cold or hot air conditioning, minibar refrigerator, detailed control of the lights also through personal remote controls, smoke detectors etc.. The huge bathrooms have: double tubs with hydro massage and Jacuzzi and a shower cabin with hydro massage and sauna and many more. The furnishings are from white solid wood custom designed for each room in a French style close to the age of Louis XV. Bio and ergonomic mattresses, 100% natural fluffy down blankets, satin cotton bed linen, hypoallergenic pillows etc.. The original paintings in the rooms or hallways present old Suceava in a true exhibition. Everything is new and the prices are affordable. ... more less
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