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Reviews (21)
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4 - 9 of 21 reviews
Reviewed July 4, 2017 via mobile

Paying 3600 for a night and yet not getting basic toilet amenities is disgusting.
Firstly the Card Machine was not working, the first put off.
We got a room very near to the reception and had to hear noises all the time.
The remote of the AC was not working. The TV's remote was not working.
No hand towels, no brush or toothpaste available in the hotel.
No tea/coffee make. No fridge in the room.
Very average and sad state of affair.

Stayed: July 2017, travelled with friends
Thank Vaishali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Townhouse 002 Green Park, responded to this reviewResponded July 4, 2017

Dear Vaishali,
Thank you for taking the time to review our property. We are extremely apologetic to note that your experience with us has not been up to the mark. We would like to talk to you and see how we can improve your experience with us going forward. We request you to share your booking ID for us to investigate this matter. We take feedback on our properties very seriously, and we do hope you would write to us with details. Look forward to hearing from you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 9, 2017

My daughter and I stayed at OYO Townhouse near Greenpark for a tennis tournament . It was a brand new boutique hotel which reminded me of quaint bed and breakfast places in Amsterdam. The hotel gave off a nice hip vibe. Tastefully designed it stood out beside the other buildings in the area. The rooms were bright, spacious and clean. We loved the bay window where we would have our in-room breakfast. But the best at this hotel was the staff, particularly the assistant manager, Tushar Jain, who went out of his way to make sure that all our needs were met. He even went to the extent of finding us transport to Agra for a trip to the Taj. I would definitely stay here again. For me it was a gem that will change the way I see mid range boutique hotels in India. Thank you Tushar and OYO!

Room Tip: Get the room with the Bay window!
  • Stayed: February 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Townhouse 002 Green Park, responded to this reviewResponded March 24, 2017

Dear Michael ,

Thanks for giving us a chance to host you. We are super happy to find you are satisfied with us. We wish to add many more memories in the chapter of our never-ending relationship and for that we need to host you over and over again.
Your OYO awaits you, come back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 28, 2017

The rooms are spacious, airy and bright. Clean linen and comfortable beds. Clean Bathrooms. Food is nice. Free wifi and breakfast. The staff is extremely dedicated, polite and attentive. Mr. Tushar Jain - Asst. Gen. Manager and Abhishek Bharty - Hotel Manager are very helpful and polite. Enjoyed my stay very much.

  • Stayed: February 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank vivekratan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Townhouse 002 Green Park, responded to this reviewResponded February 28, 2017

Dear Guest,

Thanks for giving us a chance to host you. We are super happy to find you are satisfied with us. We wish to add many more memories in the chapter of our never-ending relationship and for that we need to host you over and over again.
Your OYO awaits you, come back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 1, 2016 via mobile

This is the best hotel where I stayed with my family. All the things they done with services were appreciable. A more improvement is needed in terms of speed of service. The staff is very polite but needs to be more profesional.
Special thanks to the manager Mukul.

Stayed: September 2016, travelled with family
Thank GURWINDER P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Townhouse 002 Green Park, responded to this reviewResponded October 5, 2016

Hi Guest,
Thank you for the generous review of your recent stay at OYO. We are glad to know that you had a comfortable stay with us and we are happy to hear that hotel staff looked after you well. It is highly rewarding for our team when our guests have a memorable stay with us. Keep travelling and loving us the same way. We would love to host you again soon.

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Reviewed September 29, 2016 via mobile

We only stayed one night. The hotel isn't horrible. Rooms was ok. Food was actually great and cheap. But the staff doesn't speak English... Also for the wifi you need a local phone number or must use it in the lobby. Over all I wouldn't stay there again.

Stayed: September 2016, travelled as a couple
Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oyorooms, Guest Relations Manager at OYO Townhouse 002 Green Park, responded to this reviewResponded October 5, 2016

Dear Patricia,

We appreciate your feedback on where we could improve our services further. As we work to always provide the best hospitality and service to our guests, your valuable comments help us to focus on the areas of improvement.

Thanks a lot for staying with us. Looking forward to host you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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