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“A mixed experience... would not recommend : ((”

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Hotel Clark Heights
Ranked #435 of 727 Hotels in New Delhi
Reviewed 7 December 2011

I flew in to meet a buddy of mine at the start of a road-rail trip, and we picked this as a reasonable option near the rail station. It is.

The good - reasonably modernised hotel, friendly and helpful staff, clean-ish.

The bad - on a really busy road (make sure room you take is not street-side), room and shower was worn, and by far, the worst kept on this trip (that's saying something - this being India!).

Not a big deal for us, as we left early the next morning to catch our train at 5am.

So in the end, the poor state and street location is just about balanced off by the friendly and helpful service.

Would choose another next time.

  • Stayed: November 2011, travelled with friends
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3  Thank RamblinJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 - 105 of 156 reviews

Reviewed 7 November 2011

This is my only stay in a Delhi hotel so this review is based on my usual expectations of a travellers transit hotel. It is located in a chaotic street and appears to be under and over a flyover - it is in fact the metro, but don't let that put you off - the noise of the traffic makes the murmmurings of a metro car passing through your bedroom, almost comforting. However, once checked in, everything improves. The bedrooms ( we had 2 ), although noisy, were quite spacious, bathrooms fresh and linens, whilst a little limp, were clean.Several sites suggest black out blinds and bathrobes, these were not evident in our rooms, likewise the espresso machine. For a price, I think the helpful staff would have conjured anything. This brings me to the issue of tipping - we were 'in transit' from an uplifting trip to Bhutan, where staff often rejected tips, therefore the blatent refusal to budge until palms were greased was initially irritating - any requests are fullfilled in stages - the request for a pillow has to be made with a tip as does the arrival. Be warned, if in transit carry huge amounts of small change otherwise it will be very costly. I ran out of small denominations and ended up leaving US$.
The food is very fresh and plentiful although the grey/blue strip lit restaurant is a little bleak. This is a 'dry', unlicenced hotel, however we enjoyed a pre dinner 'duty free' on the roof - the spectacular 8th floor terrace being a real bonus in a 3* Hotel where space is at a premium.
A good basic option but excessive tipping could easily bring the cost into the 5* range.

Room Tip: Avoid rooms on the street side of the hotel.
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  • Stayed: October 2011, travelled with friends
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1  Thank Portcred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2011

Stayed here on two separate occasions during the first trip. The second room was much better than the first, largely because the room did not face the main street (this is Delhi, after all).

The hotel is not opulent by any means, but it was clean and comfortable. What really makes it worth returning to, however, is the staff. The porters and attendants were extremely accommodating, and Henna at the front desk went absolutely above and beyond on several occasions to make our stay enjoyable.

There are plenty of options in Delhi, but the people here make the difference.

  • Stayed: July 2011, travelled with friends
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Thank SweetchopsMcGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singhNewDelhi, Owner at Hotel Clark Heights, responded to this reviewResponded 5 April 2016

Dear Guest,
Please accept my apologies for replying so late for your effort made.
Thank you for writing us this review.
The feedback is of prime importance to us.
Happy to know that your stay was comfortable.
will convey your compliments to my team.
Looking forward to your stay some time again.
warm regards
Thanking you,
Mrs.Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2011

The hotel is situated along a busy road in Karol Bagh. The horns of Indian traffic can keep you awake at night. Next to the hotel is the stop of the subway which makes it convenient to explore the city. The hotel is clean and the food is good. Staff is friendly and there is free wifi for one day as a complementary service. Overall a recommended place to stay in Delhi

  • Stayed: March 2011, travelled with family
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Thank rayhaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singhNewDelhi, Owner at Hotel Clark Heights, responded to this reviewResponded 5 April 2016

Dear Guest,
Please accept my apologies for replying so late for your effort made.
Thank you for writing us this review.
The feedback is of prime importance to us.
Happy to know that your stay was comfortable.
Thank you for recommending the hotel to the fellow travelers.
Looking forward to your stay some time again.
warm regards
Thanking you,
Mrs.Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2011

It was a great experience...I was very skeptical staying there but the whole experience will bring me back. Great food and very friendly staff. Room was better than any % star Hotel.

  • Stayed: March 2011, travelled on business
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Thank DewanSaheb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singhNewDelhi, Owner at Hotel Clark Heights, responded to this reviewResponded 5 April 2016

Dear Guest,
Please accept my apologies for replying so late for your effort made.
Thank you for writing us this review.
The feedback is of prime importance to us.
Happy to know that your stay was comfortable.
Looking forward to your stay some time again.
warm regards
Thanking you,
Mrs.Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2011

I selected this hotel based upon other reviews and cannot understand how they could be so glowing.If it were sold as a 1-2 star place with good sized rooms and at a lower price I wouldn't hesitate to recommend it. However this was nearly twice what we paid for our first hotel in Delhi and certainly no better and is a couple of ways worse. Our first room had damp, unclean towels that appeared to have been used by the previous guest. The bed was so hard it was like sleeping on the floor and it was extremely noisy. My daughters room was better in everyway. After the first night they moved us to another room with a more comfortable bed, clean towels and quieter.

  • Stayed: February 2011
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Thank Phil_UK57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singhNewDelhi, Owner at Hotel Clark Heights, responded to this reviewResponded 5 April 2016

Dear Guest,
Please accept my apologies for replying so late for your effort made.
Thank you for writing us this review.
The feedback is of prime importance to us.
Looking forward to your stay some time again.
warm regards
Thanking you,
Mrs.Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2011

nice hotel making me feel like home, the most important thing from a hotel would be making us feel like home, and that's what i got! since no where can be more comfortable than home sweet home.for the next business trip, be sure to stay here again!

  • Stayed: February 2011, travelled on business
    • Value
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Thank erio_beatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singhNewDelhi, Owner at Hotel Clark Heights, responded to this reviewResponded 2 April 2016

Dear Guest,
Please accept my apologies for replying so late for your effort made.
Thank you for writing us this review.
The feedback is of prime importance to us.
Happy to know that your stay was comfortable.
Glad to know that you found our services excellent.
Looking forward to your stay some time again.
warm regards
Thanking you,
Mrs.Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Clark Heights

Address: 1/1 West Patel Nagar | (along with metro line Pillor number - 209), New Delhi 110008, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#69 Spa Hotel in New Delhi
Price Range: $56 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Clark Heights 3*
Number of rooms: 34
Official Description (provided by the hotel):
Located in the hub of New Delhi, our hotels - offer world class accommodation. Our Proximity to all major business centres of delhi due to a central location provides the dual benefit of relaxation as well as accessibility to our esteemed clients. A stay at Hotel Clark Heights, is a combination of utmost luxury, comfort, and courteous services. We have been serving our guests from India and abroad with both luxurious and budget accommodations and facilities for over a decade now. Choose from our range of deluxe and super deluxe rooms and you will not be disappointed. All the rooms are packaged with facilities like air-conditioner, bath/ shower, LCD TV, wireless Internet, direct dial telephone along with 24-hour room service. ... more   less 
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Also Known As:
Hotel Clark International New Delhi
Clark Heights Hotel

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