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Reviewed April 3, 2018 via mobile

We did our event on 2&3 rd April 2018 , service of the hotel is pathetic, after event there is no bell boy to take out luggage and most of the staff including FO is playing office office. Come on guys you are working in private company

Stayed: April 2018, travelled on business
Thank Saurabh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshwinderKaur, Guest Relations Manager at Hotel The Royal Plaza, responded to this reviewResponded April 7, 2018

Dear Guest,

Greetings of the day!

Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us. We have initiated the corrective measures to prevent the re-occurrence of such lapses in future.We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience.We will take your feedback into account as we work toward improving the customer experience

Hope you will have a better experience in your next visit.

Look forward to welcome you back.

Warm regards,
Ashwinder Kaur
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

IT was awesome stay in hotel the royal plaza my check in goes very smoothly after check in when the receptionist handove the keys i meet Miss Nisha with the big smile face in the lobby,she explain me everything about the hotel and outlet timing also she was very helpful and very polite Nisha offered me the voucher that was very nice and about the room wen i enter the room it was so beautiful and the bed was so comfortable.I like the most is breakfast because it was so huge and very tasty and then the servicesare very quick are are very quick ,people are very helful,poolside i enjoy a lots and i went to spa too everything was perfect I wil recommend this hotel to everyone.

lovely stay i wil come back again to stay realy very enjoyable.

Stayed: April 2018, travelled with friends
Thank hitesh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshwinderKaur, Guest Relations Manager at Hotel The Royal Plaza, responded to this reviewResponded April 7, 2018

Dear Guest,

Greetings of the day!

We are delighted to learn about your wonderful experience at Hotel the Royal Plaza. Your positive comments are a source of motivation for the team!

Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon.

Warm Regards,
Ashwinder Kaur
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

The hotel is very nice. The lobby is very impressive and, staff is very nice kind and courtious .Aman from the guest relations she is very nice and helpful .room is very nice with delhi view ,you can see from the room the president house and baglagurudwara and second thing metro station very convenient to us.
The hotel restra royal bistro which we having breakfast Food taste good .staff is there very kind and

Stayed: April 2018, travelled on business
Thank prem l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshwinderKaur, Guest Relations Manager at Hotel The Royal Plaza, responded to this reviewResponded April 7, 2018

Dear Guest,

Greetings of the day!

We are delighted to learn about your wonderful experience at Hotel the Royal Plaza. Your positive comments are a source of motivation for the team!

Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon.

Warm Regards,
Ashwinder Kaur
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

The hotel royal plaza which is modern light elegant buzzy and functional in contrast to the original Amazing stunning the hotel royal plaza.we were so thrilled.
The service and attention to detail throughtout is excellent.
A special thanks to guest relation member in the front desk Ashwinder,Aman and Nisha
From cashier Shaba it was excellent.

Certainly I would recommend anyone to stay at this hotel.Excellent stay.

Stayed: April 2018, travelled on business
Thank Rajesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshwinderKaur, Guest Relations Manager at Hotel The Royal Plaza, responded to this reviewResponded April 7, 2018

Dear Guest,

Greetings of the day!

We are delighted to learn about your wonderful experience at Hotel the Royal Plaza. Your positive comments are a source of motivation for the team!

Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon.

Warm Regards,
Ashwinder Kaur
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

Spent 3 nights here, good location, rooms are pretty small but good enough. The roof top bar as advertised is closed and looks like it has been for a very long time. Pool area is nice and enjoyed a dinner and cocktails out there a few times, service very slow. Breakfast selection was good. Very interesting decor, hard to imagine you are in India..

  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank barking1RedondoBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshwinderKaur, Guest Relations Manager at Hotel The Royal Plaza, responded to this reviewResponded April 7, 2018

Dear Guest,

Greetings of the day!

We are delighted to learn about your wonderful experience at Hotel the Royal Plaza. Your positive comments are a source of motivation for the team!

Corrective measures are being taken to avoid lapses in future.

Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon.

Warm Regards,
Ashwinder Kaur
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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