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All reviewsjanakpuri west metro stationexecutive floordistrict centrewest delhihuge lobbyindian restaurantcoffee shopdelhi trafficbusiness hotelhiltonambiencemragra
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Reviewed June 3, 2011

This was truly a delightful stay. The entire team could not do enough for you. I stayed on the Executive Floor and it compares very well to the Ritz Carlton Executive Lounge.

The room and bathroom are very stylish and modern contemporary design with comfort in mind.

The food was first class in all the restaurants. The only thing that was obvious was that the service was impacted when the buffet restaurant got busy and the normal perfect service standard drops. Coffee cups were not filled and drinks orders not taken. For all the positive attributes of this hotel, these lapses were quickly forgiven.

Location is just outside the Janakpuri West Metro station a great way to get around New Delhi. I used the hotel car for tours and whilst it costs a bit more it was worth every penny.

There is a great shopping centre near the hotel. The buildings are very deceptive in the sense that they were not very inviting but once you are there you find excellent shops and even a McDonalds!!!

I would not hesitate to recommend this hotel and can safely say that with this Hotel the Hilton chain can certainly feel very proud that they are back on top of the game.

  • Stayed: May 2011, travelled with friends
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5  Thank Franklyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded June 13, 2011

Greetings from Hilton New Delhi Janakpuri.

Thank you for recommending our hotel in your review. We sincerely appreciate your positive comments and are pleased to hear that your experience at the hotel was enjoyable.

I have noticed your comments about the team at Twenty-9 during rush hours. I have taken this up with the Manager who has assured me that he will take the requisite steps to ensure that the team is equipped with all the tools it requires to ensure smooth operations.

As a a hotel we believe that with with dedication and complete focus on training we should be able to create an atmosphere that is both warm and inviting.

Thank you once again for your feedback. I look forward to welcoming you to the hotel soon.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed June 3, 2011

we stayed there for two nights
the hotel had a very good ambience
the most important was the good food
and also the services
it was good to stay there and hope to go back
the area is lieele far from the main areas of the city but after entering the property you are very relaxed and when we visited it was summers so the best thing is that you dont feel it at all after entering the hotel
the room size is very good and the room is well equiped
the fitness center was perfect facing the pool and the pool was also very nice
i feel the pool side area is also too good

  • Stayed: June 2011, travelled with family
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2  Thank shreyanst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded June 13, 2011

Greetings from Hilton New Delhi Janakpuri.

We sincerely appreciate your positive comments about the hotel’s team. Your comments are certainly going to be very encouraging and look forward to welcoming you back to your home in Delhi.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed June 3, 2011

GOOD CLEAN AND vey well connected with the airpot close by ,cool ambience and the overall stay was very well ,it is well connected with a METRO station in front of the hotel to go to markets like Karol bagh,connaught place,NOIDA ,The area is fully green on the right side of the hotel for jogging and morning walks a big goverment park is there

  • Stayed: January 2011, travelled on business
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2  Thank StarDealsTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded June 13, 2011

Greetings from Hilton New Delhi Janakpuri.

Thank you for all you appreciation about the hotel. I would like to thank you for your feedback and look forward to welcoming you back to the hotel soon.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed June 2, 2011

The best part about the hotel is its location....Need not get stuck in Delhi traffic..the Janakpuri metro station is adjacent to the hotel making it easiest to approach...The service levels are on the slower side..waited for 1 hour before lugggage was delivered to the room...The buffet served is lavish and extremely good too.....

  • Stayed: May 2011, travelled on business
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3  Thank TanmayB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded June 13, 2011

Greetings from Hilton New Delhi Janakpuri.

I was glad to hear that you found the location of the hotel to your advantage. The Metro is indeed a very convinient option while staying at the hotel.

I would like to apologise for the inconvinience caused due to the slow service you experienced with regards to the delivery of your luggage and would like to assure you that this is by far not indicative of the service that have at the hotel.

Once again thank you for your feedback. I look forward to welcoming back to the hotel.

Sincerely, Rubal Chaudhry, General Manager

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Reviewed May 26, 2011

Stayed only for about 10-12 hrs of a night on business trip. had stayed here before and liked the stay hence stayed again. this time around, had to check out very early in the morning and was irked by the slow check out and concierge services.

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SanMusafir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubalChaudhry, General Manager at Piccadily Hotel, responded to this reviewResponded June 13, 2011

Greetings from Hilton New Delhi Janakpuri.

Please accept my sincere apologies that the service provided to you did not meet with your expectations. I would like to assure you that this is not the standard that the hotel maintains and the gaps identified by you have been taken up with the respective Managers.

Thank you once again for your feedback. I look forward to welcoming you back to Delhi.

Sincerely, Rubal Chaudhry, General Manager

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