Booked this Hotel for a group of 29 pax. On arrival they gave us another inferior hotel declaring that this hotel is full. Our confirmation and advance paid are considered as lines drawn on water.They gave us Danish residency - which is the dirtiest, substandard dwelling we ever stayed. The Delhi Pride Management washed off their hands putting us in deep trouble in front of the Group. It wa son 9/10th Of sept 2017, booking of NEW BUTTERFLY HOLIDAYS, Kochi.
We came to know that almost all hotels in Karol bagh betray the clients. So, my fellow tour operators in Kerala, Never use hotels at Karol bagh.
We are taking the matter up with court of justice.
- Official Description (provided by the hotel):
- Newly built Hotel Delhi Pride with well-known management promise you for better services and pleasant stay. ... more less
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