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Ishaan
New Delhi, India

Excellent place to visit

5.0 of 5 bubblesReviewed Oct 27, 2021via mobile
Excellent place to visit(Go without any doubt)
Polite and helpfull staff
Any issue at the time of check-In you can contacy ""Shivani""( Very helpful and intellectual person)

Cons:
Checkout procedure is long they will make you wait for 5-10 minutes to check room.(which dont see ij other hotels)

Booked on 22nd Oct'21
Booking Id :595591465

Thanks
Date of stay: October 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviewed October 2, 2021

We just completed a family stay at IIDL Suites in Mayur Vihar, Delhi and I wanted to give my review. Having read other reviews on Google and GoIbibo, I was a bit skeptical in booking this.
But having stayed there for 3 nights, I was pleasantly surprised.
We booked in the Studio Suites, which are fully equipped with a Kitchenette and a Washing Machine, which is very ideal for families planning for long stay.
The check in was very smooth and our rooms were ready as per schedule.
The hotel allows food delivery from outside without any hassle.
Their housekeeping too is very accommodating in replacing items as you request, without any hassle.
Their in room Dining options too are great and have a great variety.
Also I would like to appreciate their Front Desk Staff and the Manager. We had to cut short our trip due to some medical emergency and since we had pre booked and paid our stay, we were not sure, whether they will refund the amount or not. But after having a word with our booking portal, they promptly agreed to refund the amount.
Overall we had a great experience and would recommend this place for anyone looking for a pleasant family stay in Delhi.

Date of stay: September 2021
    • Value
    • Rooms
    • Service
Thank RajarshiMitra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 31, 2021

Few hotels are good, few are bad. But this place is terrible in terms of services, hospitality and staff behaviour.
We booked the 2 bed room apartment. The check-in took 2 hours as the room was not ready. (There was no bulk checkin. we were the only people checking in at that time.) After 2 hours when we reached, the room was filled with smell of cigarettes. (we booked a non smoking room). It took them another one hour to change the room . At first they refused to change it. Then after 4 -5 visits to reception and wanting to meet the manager, they changed it. (they don't answer calls from the rooms. neither the housekeeping, nor front desk). We took the meals included option. and the food was terrible in taste and quantity. There were no slippers or toiletries. The washrooms were unclean so the option of a shower didn't exist. We paid for an extra bedding. The bedding that came was a torn mattress with unclean sheets. After multiple run with housekeeping they changed it. The morning breakfast buffet was okayish. There was no variety. (usually a 3 star hotel has better options).

The worst part of the stay was that the staff did not care. All they wanted was the money. They make you pay before stay and also block additional 5000INR. Forget about recommending, i want to spread awareness about this place (actually a scam). Don't waste your money.

Room tip: Find another hotel
Date of stay: August 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Abhattacharya1995
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 18, 2021 via mobile

This is government hotel With duffer staff who self don't know what the hell they are doing with there guests 0 management skill, very third class property don't even try this property,i am sure you will regret after staying here. Try holiday Inn else crown plaza hotel just next to this 3rd class property

Date of stay: March 2021
Trip type: Travelled on business
1  Thank vvv1v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 24, 2021

Stay with Fraser Suits was excellent during Valentine day. Neatness of premises is very good. Staff is also co-operative. Reception area is good & attractive. One side area of village is the negative point, otherwise, rests are good.

Date of stay: February 2021
    • Rooms
    • Cleanliness
    • Service
Thank AnilChabra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 14, 2021

Let’s start from the beginning. I had booked a one-room bedroom suite for 13.02.2021 night. At the time of check-in, initially, someone at the reception handed me a key for a studio room. When I starting walking towards my room he shouted and realised his mistake and eventually gave me the key to the bedroom suite. Thereafter when I entered the room, it was awful. It was very stinky. Firstly I thought maybe it was me but no there was something in the room which was smelling really bad like an old sock or something. Ewwww. Washroom was terrible. The jet wasn’t working, I had no option but to again request for a room change. Called up the reception and again packed my luggage to make way for a new room. Finally got a room which was again stinking. I had to eventually use scented candles to get rid of the smell. To add more never ever I have paid for drinking water no matter how good or bad the property was. None of the five stars charges for drinking water. This was so cheap of them. This place always felt like home but no more now. Highly disappointed with the services. Thanks for nothing! 

Room tip: Please check your room before taking the keys.
Date of stay: February 2021
    • Value
    • Cleanliness
    • Service
1  Thank sparshprasad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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